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Land Rover Orlando

Orlando, FL

4.1
498 Reviews

199 South Lake Destiny Drive

Orlando, FL

32810

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Showing 498 reviews

December 16, 2024

Drove from Tampa to Orlando (worth the I4 traffic) to make this deal with Michael Kammer. I've bought over 40 cars over the years and this was a fantastic experience. Seamless over email and was in and o More

by Paul G
Recommend Dealer
Yes
Employees Worked With
Tina was great in business office too!, Michael Kammer
Dec 16, 2024 -

Land Rover Orlando responded

Paul, it’s great to hear that Michael made your experience at Land Rover Orlando exceptional! It’s fantastic knowing the drive was worth it and everything went smoothly. Thank you for sharing such positive feedback!

December 13, 2024

Beware of this dealership and their shady sales practices. Nowhere on their website does it state that their vehicles come with LoJack service pre installed and you must pay for it while buying a c More

by Adrianypr
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
N/a
Dec 17, 2024 -

Land Rover Orlando responded

Moraima, I apologize for any confusion and frustration caused by the LoJack service not being clearly disclosed. We strive to maintain transparency in our sales practices, so this feedback is concerning. I'd like to discuss your experience further and address any questions you may have. Please feel free to reach out at your convenience. Thank you, Wally Wickline - Sales Manager - walterwickline@lithia.com

December 12, 2024

Quoted $37,000 for a car verbally and on paper, got pre approved by the backup salesman name Nick, because my salesman Chase was on leave the next day. The backup salesman Nick had me send my license show More

by rootman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Martinez
Dec 13, 2024 -

Land Rover Orlando responded

I'm sorry to hear about your experience with the vehicle pricing and availability. It sounds like there was a miscommunication, which is not what we aim for in our customer service. We would appreciate the opportunity to discuss this further and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Wally Wickline - Sales Manager - walterwickline@lithia.com

November 29, 2024

I usually don’t like leaving negative reviews but this deserved it. I called four times before reaching a sales person I left messages emails etc. after finally getting contact with a sales person Nick I More

by Geemoney05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Dec 03, 2024 -

Land Rover Orlando responded

I'm sorry to hear about your experience with our sales team. It sounds like there was a breakdown in communication, and I apologize for any frustration this caused. I'm glad Ricky reached out, but it's clear we need to improve our follow-up process. If there's anything else you'd like to discuss or if you have further questions, please feel free to reach out directly at Wally Wickline - Sales Manager - walterwickline@lithia.com

September 29, 2024

I bought my first Land Rover in 2022 Mike Kammer he’s one of the best salesman I had in any type of car dealer experience for an extra BMW for my wife now today we’re actually two different cars and of cours More

by Aschirripa718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Redmond, Michael Kammer
Sep 30, 2024 -

Land Rover Orlando responded

Thank you for sharing your experience! We're thrilled to hear that Mike Kammer and the team at Land Rover Orlando made you feel like family and provided exceptional service. Enjoy your new vehicles, and we look forward to assisting you again in the future!

September 23, 2024

Good morning. I am so very sorry to leave a very negative review of this dealership. My name is Anita Albano and am recently retired. My husband Terry surprised me More

by talbano2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julius Green General Manager
Sep 24, 2024 -

Land Rover Orlando responded

I'm truly sorry to hear about your experience. It's disappointing that we didn't meet expectations during such an important purchase for you. If you'd like to discuss this further or have any other concerns, please reach out at your convenience. Thank you, Wally Wickline - Sales Manager - walterwickline@lithia.com

Sep 25, 2024 -

talbano2024 responded

Thanks Wally for publicly responding. Please call me on my cell first thing this morning. 251-709-3353 and my email talbano2024@gmail.com. I also tried calling Julius Green the general manager 6 times and he has not returned my call. My salesman Chris has also not responded. Is this how you do business. If I ran any of my businesses this way I’d be out of business. The mode of operation here is be nice get them out the door with a subpar vehicle and have them drive nine hours to Mobile Alabama with no oil. The dealership publicly apologizes and then they are done. This not slander or libel but facts. I did not want to leave this very very very negative review but I believe the general public needs to know not to deal with this dealer on used cars. I can’t opine on their new cars but what can go wrong with a new car. Right!! Beware though….if they treat their used car clients as they’ve done me it may carry over into their new car service. I can’t know for sure because all I’ve purchased is a used vehicle but I suspect it’s not any different I’m going to chronicle my communication over this review. But I can tell you how it’s going to go I will receive no call from Wally, Julius, or Chris today and I’ll let the public know if they’re non response. We will see how this goes. Buyer be ware. Anita

August 15, 2024

Michael Kammer is wonderful. He is one of the best salesman I have ever had. I just bought a new Defender from him. He made it very east and was very professional. Thanks Micha More

by janiebbishop
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kammer
Aug 15, 2024 -

Land Rover Orlando responded

Hey Janie, thank you for shouting out Michael for his exemplary service. We are thrilled to learn that he made your car-buying experience easy and enjoyable. A big congratulations to you on your new Defender and thank you for choosing Land Rover Orlando!

May 31, 2024

Michael was great. Very responsive and made the whole process enjoyable. I would highly recommend him. More

by ereed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kammer
Jun 03, 2024 -

Land Rover Orlando responded

Thank you for the recommendation! We're glad to hear Michael made your experience enjoyable at Land Rover Orlando. We appreciate your support and hope you enjoy your new vehicle!

May 11, 2024

Both my family and I have purchased multiple Range Rovers from this dealership. The newest buy, is a RR Sport for my wife. Everyone at the dealership has always been very helpful and knowledgeable about ea More

by rogik242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Clark, Michael Kammer
May 13, 2024 -

Land Rover Orlando responded

It's fantastic to know that you and your family have had consistently positive experiences with us at Land Rover Orlando. We appreciate the shout-out for Michael Kammer and Adam! Thanks for sticking with us over the years - here's to many more together!

March 31, 2024

Excellent service! Very attentive to details. Michale Kammer - always willing to go above and beyond. Thank you for everything! More

by Christie Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott - Service Department - Excellent customer service skills. , Michael Kammer
Apr 01, 2024 -

Land Rover Orlando responded

Christie, we're delighted to know you had an excellent experience with Michael Kammer at Land Rover Orlando. Thanks for your kind words and support!

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