Land Rover Oklahoma City
Oklahoma City, OK
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My husband and I are both military and were both deployed overseas. We had been looking online for a vehicle to purchase upon our return to Oklahoma. We found the perfect one on Bob Moore's website, but we overseas. We had been looking online for a vehicle to purchase upon our return to Oklahoma. We found the perfect one on Bob Moore's website, but we wouldn't be home for a couple of weeks. The Salesman, Jason Webb and I, emailed back and forth a few times and he was able to work with his manager to hold the vehicle until I could get there to pick it up. This isn't something they typically do since there was no guarantee I was going to show up. In addition to making this special exception of holding the vehicle, Jason offered to pick me up at the airport when I told him I was going to take a taxi to the dealership! That is above and beyond great customer service! Once at the dealership, I received exceptional service from everyone I interacted with. Hani Kabariti, the Finance Consultant at Bob Moore also deserves a shout out for his patience in completing the transaction. My husband was still overseas and I was using a Power of Attorney to complete the financing through our bank. There were some issues with that, but Hani called my bank and patiently worked out all of the details. At one point he even offered to let me use his personal phone to try and reach my husband via Skype in Afghanistan. In addition to the excellent customer service experience, I got a fantastic vehicle for a great price! I couldn't be happier with the experience and would recommend Bob Moore without hesitation! More
Best car buying experience ever. Jarrod in Sales was knowledgeable, professional and went above and beyond my expectations. Finance is the department where things can usually get ugly, but not at this knowledgeable, professional and went above and beyond my expectations. Finance is the department where things can usually get ugly, but not at this dealership. Hani was great to work with and explained everything as we went along. I would highly recommend buying your next vehicle at Bob Moore Land Rover I know I sure will. More
The level of customer service at Bob Moore is very high. Everyone from receptionists, sales staff and service staff has treated me very well. Questions and problems are addressed very quickly. Everyone from receptionists, sales staff and service staff has treated me very well. Questions and problems are addressed very quickly. More
Sebastian gave us outstanding attention! Job we'll done! He made sure we knew all the car's features before we left and followed up with us afterwards to ensure everything was ok. done! He made sure we knew all the car's features before we left and followed up with us afterwards to ensure everything was ok. More
My experience with Bob Moore dealership was easy, as the salesman, Gunnar was very helpful and knowledgable about the vehicle. He kept me informed as to when my choice of the Range Rover Evoque was delive salesman, Gunnar was very helpful and knowledgable about the vehicle. He kept me informed as to when my choice of the Range Rover Evoque was delivered. I would highly recommend him and also the finance department was great! Thank you, Bob Moore!! More
All employees encountered were attentive to our presence and comfort. Specific employee answered all our questions or quickly obtained help to answer our questions. This may just be good salesmanship, but w and comfort. Specific employee answered all our questions or quickly obtained help to answer our questions. This may just be good salesmanship, but we felt they were just as interested in our needs (price, vehicle, schedule) as they were in their own (sale, commission, bonus, quota, etc.). We feel as though we received a good deal from good people on a good vehicle. Now, we just have to let time be the final determining factor. More
The best experience was my salesman, Timothy as for the rest of my experience, it was far from pleasant, starting from the finance dept delays to the delivery of vehicle, and finding out that the dealershi rest of my experience, it was far from pleasant, starting from the finance dept delays to the delivery of vehicle, and finding out that the dealership owns the shipping company that delivered my vehicle. Number (1) Vehicle delivered through rain, sleet, and snow with window all the way down!!! (2)Interior totally filthy, food, crumbs, etc!! (Have plenty of pictures) (3)Dealership had to let out air of tires to get the vehicle on trailer and neglected to give valve stem caps back, so I'm stuck at a service station not knowing if the vehicle has Nitrogen in tires or air!!! (4)Upon delivery the operator noted to myself that there was a big scratch that runs from the front of the hood of vehicle to the back of vehicle. The operator was nice to bring that to my attention!! (5)I tried to get a second (key) from the start of this procedure and delay after delay was unsuccessful. (5)Really don't think that the vehicle was ever prepped?? (Dirty and previous owner licence plate still on vehicle) More
My shopping experience at the Rover Dealership began out of curiosity for many different SUV vehicles. I questioned in detail and stood in awe of things the Rover is capable of. Having been a previous owne of curiosity for many different SUV vehicles. I questioned in detail and stood in awe of things the Rover is capable of. Having been a previous owner of mini-vans, suv's, pick-ups, the new car bug eventually won. Visits began with the sales manager, Brendon led to meeting Gunner Poe the salesman. A man with huge product knowledge, exceptional patience, and willingness to let us pick the best vehicle for me. I am not an impulse buyer so after shopping many other makes, found myself pulled back to my new Range Rover. More
This is our 1st Land Rover and so far pretty pleased with the whole experience. We probably would have walked during negotiations if it hadn't been for our Sales Consultant, Corey Suter. He was very genuine the whole experience. We probably would have walked during negotiations if it hadn't been for our Sales Consultant, Corey Suter. He was very genuine & reassuring in regards to the whole Land Rover experience (quality of the vehicle & service). We did have some issues that needed to be fixed on our vehicle & they were taken care of completely (although I do think the car cleaning could be better) Thanks Bob Moore & Corey!! More
I have bought my last three cars from Bob Moore Land Rover. I could not be more pleased with the experiences I have had. Everyone I have dealt with has been top notch, from Sales, to the Finance Departm Rover. I could not be more pleased with the experiences I have had. Everyone I have dealt with has been top notch, from Sales, to the Finance Department, to the GM, Jeremy Freeman. The knowledge of their vehicles, friendliness and honesty cannot be matched. My salesman, Barrett Huffmyer, puts me at ease and reassures me that I'm getting what I deserve. I don't plan on needing another car in the near future... But if I do, there's no question about where I will go. More