Land Rover Novi
Novi, MI
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Happy and polite service. Worked with staff both in person and by email. Always pleasant and responsive. Garage and lot is exploding with cars. A little more space would. person and by email. Always pleasant and responsive. Garage and lot is exploding with cars. A little more space would. More
Very good experience Alisha was my technician and she was very knowledgeable and easy to work with. I would come back vs the dealership in Birmingham I was using. Alisha was my technician and she was very knowledgeable and easy to work with. I would come back vs the dealership in Birmingham I was using. More
tony has excellent customer service skills. He was great to work with and always followed up with us during the process. We would definitely recommend him to our family and friends. to work with and always followed up with us during the process. We would definitely recommend him to our family and friends. More
After a horrible experience with our local Land Rover dealership, I called Erhard for a service. What a breath of fresh air! From the young lady who set me up to Amber, everyone was so welcoming to a fir dealership, I called Erhard for a service. What a breath of fresh air! From the young lady who set me up to Amber, everyone was so welcoming to a first time customer. Thank you for restoring my loyalty with Land Rover! It was well worth the hour drive. More
Problem Free Service I experienced a problem free service from the call to arrange an appointment to the timely and thorough completion of the service. Kudos to Amber and I experienced a problem free service from the call to arrange an appointment to the timely and thorough completion of the service. Kudos to Amber and Miranda Hagemeister. More
Exceptional Service - Johnny Manoviec & Aaron Lee I was treated very professionally and kindly. Excellent work and great value from a top team at Land Rover Farmington HIlls. Johnny and Aaron were I was treated very professionally and kindly. Excellent work and great value from a top team at Land Rover Farmington HIlls. Johnny and Aaron were both diligent in understanding the concerns I had regarding my Full Size Rover. Johnny immediately secured me an appointment for service. Upon visiting the service department, I was greeted politely by your staff. I was pleased to see the paperwork and a loaner were ready to go. While my Rover was in service, Johnny kept me informed via voicemail and texts as to the progress of the vehicle. He and Arron made sure the vehicle was looked it up properly and diagnosed with any new updates! First Class Treatment! I feel they offered an absolutely fair price for the work I needed. I've had no issues so far, and plan to continue going to them for all my needs. Along with honesty, integrity and excellence in service, I fully recommend these two men for service. More
New Car and Service is Great I shopped around for quite a while and kept getting different numbers after I went to the dealers. Jaguar Landrover of Farmington Hills was the first I shopped around for quite a while and kept getting different numbers after I went to the dealers. Jaguar Landrover of Farmington Hills was the first one that gave me a great number over the phone and then when I drove over there, they stuck with the same numbers. What a relief!! More
Valet Service is Awesome I am very pleased with the Valet service and service department efficiency. Ryan Bielat is very responsive to any requests. The loaner (Land Rover D I am very pleased with the Valet service and service department efficiency. Ryan Bielat is very responsive to any requests. The loaner (Land Rover Discovery) was a great ride for two days. The drivers were very courteous and prompt (Lee and Curtis). Now both my husband and I are Jaguar owners and are enjoying both the cars and services of Jaguar Land Rover Farmington Hills. Thanks More
Professional and attentive I needed a vehicle to replace my lease that was ending and Cheyenne went above and beyond to make it happen. The process was quick and efficient! I needed a vehicle to replace my lease that was ending and Cheyenne went above and beyond to make it happen. The process was quick and efficient! More
very good exp nice customer service and good people very reasonable i like them very much cheyenne and tony so please try to go there and let try the nice customer service and good people very reasonable i like them very much cheyenne and tony so please try to go there and let try they are so good More