Land Rover Novi

Bought my first Land Rover! I worked with Robby, who was very helpful in helping me buy my first Discovery Sport. He was especially patient with my two year old who was along for I worked with Robby, who was very helpful in helping me buy my first Discovery Sport. He was especially patient with my two year old who was along for the trip :) They've been very thorough in their follow-up and I have no doubt should I have a question they'll be very responsive. I often dread the hours spent doing paperwork, and waiting, when getting a new car and I have to say the process here took less time that I anticipated-that was a pleasant surprise! More

service Service people are pleasant and my car is in and out without any hassles Also I enjoy the valet service that dealership provides thans you Service people are pleasant and my car is in and out without any hassles Also I enjoy the valet service that dealership provides thans you More

Warranty Work The process was quick and efficient. I was in and out in less than 2 hours. They took my vehicle at my appointment time and had an answer to the probl The process was quick and efficient. I was in and out in less than 2 hours. They took my vehicle at my appointment time and had an answer to the problem in less than 45 minutes. I will definitely use this dealership again. More

Really good service. Easy to make an appointment. Fixed my car in only a few hours and it was done earlier than expected, which was great. my car in only a few hours and it was done earlier than expected, which was great. More

Annual maintenance and Software update for infotainment Everything went very well. I scheduled the appointment as I needed a loaner car. Everything was ready prior to my arrival and the check in with Mira Everything went very well. I scheduled the appointment as I needed a loaner car. Everything was ready prior to my arrival and the check in with Miranda Hagemeister went flawlessly. In and out in about 10 minutes. Miranda kept me updated on the progress and called earlier than expected to tell me the car was ready. Overall good service that met all my expectations. More

Fantastic from the moment we pulled in for service! Professional, personable and a “how else can I help” attitude. Thank so much for making everything so simple! Professional, personable and a “how else can I help” attitude. Thank so much for making everything so simple! More

Friendly and efficient We had a small window in which we needed to get our 36,000 mile service. Farmington Hills was able to get us in right away. We had our car in early i We had a small window in which we needed to get our 36,000 mile service. Farmington Hills was able to get us in right away. We had our car in early in the morning and Amber in Service got us checked in quickly and went over what concerns we had that needed attention on our LR4. She got our details and called us an hour later to advise of the alignment being slightly off and they could get it handled for us. We approved and were called a few hours later that our vehicle was complete. She went over that info and we could come get our vehicle any time. Upon pickup we paid for our service and our clean vehicle was warmed up and ready for us. Miranda checked on us to see if we were pleased with our service, which was a nice touch. More

Wonderful service experience. Excellent service and a wonderful experince. Amber was courteous and professional. Will be returning. Much better service visit than at Suburban Jagua Excellent service and a wonderful experince. Amber was courteous and professional. Will be returning. Much better service visit than at Suburban Jaguar. Thanks a lot! More

We could not be more satisfied with our service experience at Land Rover Farmington Hills. We were able to schedule quickly and when we showed up almost an hour early were greeted with a smile and experience at Land Rover Farmington Hills. We were able to schedule quickly and when we showed up almost an hour early were greeted with a smile and a friendly attitude, rather than being made to feel inconvenienced. Service was performed on timeline given, our car was beautifully washed! Attention to details!! More