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Land Rover Novi

Novi, MI

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161 Reviews

25245 Meadowbrook Rd

Novi, MI

48375

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Showing 161 reviews

October 25, 2021

Everyone attentive and very responsive to questions. Kept me up to date with the status of my new car. More

by cwilcoxrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 27, 2021 -

Land Rover Novi responded

Cwilcoxrn, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!

October 13, 2021

My wife and I purchased a used 2020 Cadillac XT4 with low miles early this morning October 13, 2021. Are salesperson Lenore Parvu could not have been more helpful in our overall experience. Pleasant and almo More

by mailady751(Jackie/Eric)
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenore Pervu
Oct 14, 2021 -

mailady751(Jackie/Eric) responded

Thanks Land Rover Jaguar of Farmington Hills Michigan. The Simon family purchasing experience was outstanding.

Oct 19, 2021 -

Land Rover Novi responded

Mailady751(jackie/eric), we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard Jaguar Land Rover of Farmington Hills.

September 29, 2021

My salesperson made me feel very comfortable with her knowledge of the vehicle and listening to my needs in another vehicle . More

by Dapservices1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesperson Lanore and tony the finance rep took great care of my first experience with a Range Rover from getting out of my Porche to getting into my Hse the service was excellent. I have already recommended several of my clients and family members .
Oct 05, 2021 -

Land Rover Novi responded

Hi Dapservices1, thank you for taking the time to leave a review for us at Erhard Jaguar Land Rover of Farmington Hills. We're happy we could meet your expectations!

August 30, 2021

great customer service, the adviser was great and took care of our issue immediately More

by Ergys G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
August 27, 2021

Great service and very welcoming staff. Car was clean and delivered in a timely manner. More

by karanmc101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aric
August 06, 2021

Lenore, if I could leave you a 10+ star review I would! It was a pleasure working with Lenore, not only is she kind and responds within seconds of sending her a text she goes above and beyond! I recommend More

by D Ago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenore
June 15, 2021

This is the first time purchasing a car basically sight unseen using the internet. I was hesitant, but Tony Cross made the experience very easy and convenient. More

by Zanke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Cross
Jul 05, 2021 -

Land Rover Novi responded

Hi Zanke, we are very happy to have provided you with such a positive experience!

May 14, 2021

Great customer service, great follow up.... Very detailed oriented. Have recommend to several friends and two of them have also bought from them and had the same experience... More

by DAVIDSAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LENORE PARVU, TONY MALOUF & ROB MCPHERSON
May 18, 2021 -

Land Rover Novi responded

Davidsak, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard Jaguar Land Rover of Farmington Hills!

May 01, 2021

David A. is a professional salesperson. Knows his products and makes the recommendations necessary to conduct thorough transactions. The dealership atmosphere and staff is very accommodating. I was v More

by michaelmberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David A. Ali
May 03, 2021 -

Land Rover Novi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 23, 2021

Impressed with the hustle of the dealer with a particular vehicle I was interested in. They kept me informed as to the timeline of readiness and made my vehicle turn in easy too! More

by Jtabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kish
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