
Land Rover Norwood
Norwood, MA
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I had an excellent experince working with Roger. He was most professional and friendly. And was able to quickly shift gears (no pun intended) as I was shifting my direction. Roger was also very accomodatin most professional and friendly. And was able to quickly shift gears (no pun intended) as I was shifting my direction. Roger was also very accomodating in showing me the various options that were within by budget and helped me to think through different ways to get what I wanted both from a vehicle perspective as well as a price point. Overall a great experince! I would definitely shop at Land Rover of Norwood again. More
Roger was extremely informative,helpful and kind. He was acessible while researching, negotiating and following the cars purchase. We enjoyed working with him and the dealership. acessible while researching, negotiating and following the cars purchase. We enjoyed working with him and the dealership. More
My Jake Kaplans' Land Rover (Norwood, MA) experience was GREAT! They seem to have a great client-first culture instilled and it made all the difference in selecting them as the 'winner' of my business. I GREAT! They seem to have a great client-first culture instilled and it made all the difference in selecting them as the 'winner' of my business. I finalized my 2013 RRS lease with them (July 2012) and they won my business for the following reasons: 1) excellent client service, 2) honesty and transparency, 3) soft-sell (vs. hard-sell from other dealers), 4) excellent deal on the first/second/third rounds of discussions - something that took 5-7 rounds for other dealers to even get in the ballpark. In fact, my rep (Roger) and GM (Chris) treated me BETTER than my previous dealership (Herb Chambers BMW and HC Land Rover Sudbury). That says a lot about these guys and also a lot about the other guys. 100% recommend you add them to your short list every time. More
The customer service was excellent. I will return when I am ready to purchase again and I will refer the dealership and Roger to anyone I know that is looking not only to purchase but for superior customer am ready to purchase again and I will refer the dealership and Roger to anyone I know that is looking not only to purchase but for superior customer service. It was a true pleasure. More
Great overall experience. Everyone was extremely helpful. I would shop here in the future and have recommended the dealership to my friends. Roger spent a great deal of time with us explaining all helpful. I would shop here in the future and have recommended the dealership to my friends. Roger spent a great deal of time with us explaining all we needed to know about our new vehicle. More
Recently purchased my second sport from Barry Baptist. As expected, the transaction was seamless, quick and stress free. Clearly he valued me as a customer, and understood exactly what I needed. Purchase pri expected, the transaction was seamless, quick and stress free. Clearly he valued me as a customer, and understood exactly what I needed. Purchase price was reasonable and trade in value was what I expected. When purchasing a rover, good sales and service are essential. My wife will be upgrading herLR3. Barry will get that sale. Also, James in service is what kept me happy between purchases. Always going the extra mile....actually delivered my rover to Boston following service. I have bought many cars and have dealt with many idiots in the past,....but, jake kaplans of Norwood have it all figured out. Brian M. More
This past week I bought my first Land Rover RangeRover. I worked with my Sales Guide, Roger Lack. Roger was excellent. Roger listented to my concerns and ideas. Whether I bought new or used, he was thoughtfu worked with my Sales Guide, Roger Lack. Roger was excellent. Roger listented to my concerns and ideas. Whether I bought new or used, he was thoughtful, professional, friendly and wanted to make sure that whatever my choice, it was right for me. Range Rover Norwood's service is exceptional -- they "get it." The atmosphere is friendly,relaxed and consultative. Lots of choice compared with other Land Rover dealerships. More
I highly reccomend this dealer to anyone looking to purchase a Land Rover. I was extremeely impressed with the sincerity of the sales people. I found them very helpful with no pressure. Even the fin purchase a Land Rover. I was extremeely impressed with the sincerity of the sales people. I found them very helpful with no pressure. Even the financae department was hagle free. Purchasing a Range Rover Sport has been my dream for a long time - they were so excited about helping me realize my dream that you might have thought it was them buying it! I can say enough good things about my experience. Looking forward to buying many more Range Rovers in the future :) More
I have been shopping around for now for some time trying to decide what LR4 to purchase. Z my sails Representative took the time to go through each detail and accessory between the LR4 HSE and the LR4 HSE L to decide what LR4 to purchase. Z my sails Representative took the time to go through each detail and accessory between the LR4 HSE and the LR4 HSE LUX. If I had to start over again I would go straight to Z at Land Rover of Norwood. Thanks Andy C More