Land Rover Norwood

Great Car Buying experience! Buying a car can be challenging on many fronts but the folks at Norwood Range Rover made it a great experience from my initial inquiry via the web to Buying a car can be challenging on many fronts but the folks at Norwood Range Rover made it a great experience from my initial inquiry via the web to actually purchasing my chosen vehicle. I was contacted promptly after my inquiry to set up an appointment and given the name of a dealer representative who would assist me upon my visit. That representative happened to be Doug Ostroff who couldn't have been more courteous and helpful. Doug knew every feature and benefit of the Range Rover and was very patient with my many questions! I feel confident that I made the right decision in buying a car from Norwood Range Rover because of Doug's sincere commitment to both my current and future customer satisfaction . More

LR4 service I brought my 2013 LR4 in for a routine service. Everyone was professional and courteous and my truck came back without a problem or issue. I have bo I brought my 2013 LR4 in for a routine service. Everyone was professional and courteous and my truck came back without a problem or issue. I have bought my cars from here and always had them serviced here, and have never received anything but nice friendly people and clean and professional service. More

I had a new Range Rover Serviced. The made the repairs, all was fine. I picked up the car, it was not washed or vacuumed. I received an email to write a report. So I wrote that the car should have been all was fine. I picked up the car, it was not washed or vacuumed. I received an email to write a report. So I wrote that the car should have been washed and vacuumed out and that giving me an LR2 was not up to standards. That they have amazing SUV's, the LR2 is not one of them. Manager called and was very nice. Then a women called and told me i am not welcome at the dealerships. Spend $95,000, respond to an email and then get insulted. NOT A DEALERSHIP TO USE. I contacted corporate and they were very nice. More

Overall I'd say my experience with this dealership was very average... First the good: my main objective was getting a good pre-owned car at a price I could afford (and getting a fair value for my was very average... First the good: my main objective was getting a good pre-owned car at a price I could afford (and getting a fair value for my trade). Both were accomplished, and so far I couldn't be happier with my new Acura. There were a few items that we agreed to have fixed on the exterior, and both were completed satisfactorily before I picked it up. And the not-so-good: the sales staff was ok...I've certainly met much worse, but I never felt like they were particularly friendly (the finance rep I dealt with was very nice however). This was by far the most expensive car I've ever purchased, but probably cost 1/3 of the Jaguars/Land Rovers they usually sell, and it seemed like in turn they put in 1/3 of the effort. The interior of the car was not very clean when I picked it up. And seriously, almost $400 in documentation fees? I also was pretty dissapointed to see that, while they charged me the full $40 for a new 2-year state registration, the registration I received will expire in 13 months (thus the cost to them was pro-rated). I know big-picture, it's an extra $20 on a $35k purchase, but that left a bad taste in my mouth just out of principle. So in conclusion, I guess the ends did justify the means in that I did get the car I wanted, but I most likely would not return to this dealership in the future. More

Would recommend this dealership. Purchased an Evoque, worked with Zhubin thru email and at dealership. I found the dealer to offer competitive pricing relative 3 other LR dealers. There was no pressure a worked with Zhubin thru email and at dealership. I found the dealer to offer competitive pricing relative 3 other LR dealers. There was no pressure applied to purchase and a successful effort to locate the vehicle with options that I wanted and not to try and over sell from what was available from present stock. More

George is the best Service advisor I ever have in any of the land rover dealers in the past 5 years after I relocated to MA . the land rover dealers in the past 5 years after I relocated to MA . More

This was my first time at this dealership and purchasing a Range Rover vehicle. I would have to say that this is the best experience that I have ever had when buying a vehicle. The sales representative Do a Range Rover vehicle. I would have to say that this is the best experience that I have ever had when buying a vehicle. The sales representative Doug Ostroff was professional and curteous the entire time even after making the sale. Doug took an extra hour and a half just to go over all of the equipment and how it functions to make sure we could maximize our experience with the vehicle. He also gave us his personal cell phone number and said we could call him at anytime even to schedule service for the vehicle, or if we had any questions at all. I have called him three times so far and every time he has picked up his phone and continued to be professional and really took care of us. Over all I had the best experience yet and if you need a new range rover ask for doug. More

I called this dealership searching for a 2012 with low mileage. It just so happens the salesman who answered the phone was Doug ostroff, he ended up selling us the car. He was more than helpful, personabl mileage. It just so happens the salesman who answered the phone was Doug ostroff, he ended up selling us the car. He was more than helpful, personable and a professional! He even drove the car to us so I could view it. Thats great service. We worked a lot through email and phone calls... It made this sometimes stressful process a piece of cake. We know we'll visit Doug again when it's time to purchase another car. More

Roger was a wonderful salesman, very professional and attentive in every aspect. He did a thorough walk around and test drive of the vehicle. He was eager and able to answer our questions. Even after the attentive in every aspect. He did a thorough walk around and test drive of the vehicle. He was eager and able to answer our questions. Even after the sale was complete, he continued to make us feel that we where his only, and most important customers. More

My wife & I were greeted instantly by MaryAnn. She was very friendly & courtieous but the most important factor was that she listened to our needs. We had a great experience at this dealership & have was very friendly & courtieous but the most important factor was that she listened to our needs. We had a great experience at this dealership & have recommended to our family & friends. More