Land Rover Norwood

Best vehicle purchase experience ever! Renee was most accommodating and willing to spend as much time as needed for me to choose my new vehicle. She was quick to respond to questions and al Renee was most accommodating and willing to spend as much time as needed for me to choose my new vehicle. She was quick to respond to questions and always helpful.......my purchase was based more on level of trust I felt over vehicle options and price.....I had actually placed a deposit on another vehicle at another dealership....but something felt wrong there.... I'm very happy with Renee and Jake Kaplans. I trust them. More

Awesome buying expereince Doug Ostroff and the Norwood team was great to work with on our recent auto purchase. Doug was great about responding to my questions day and night an Doug Ostroff and the Norwood team was great to work with on our recent auto purchase. Doug was great about responding to my questions day and night and got us exactly what we needed with ease. With a busy schedule he took care of everything and had us on our way quickly. Land Rover Norwood was worth our drive past he other dealers. More

Sales Guide Doug Ostroff was the "Best" as always. We have bought our 2nd Land Rover from Doug this year alone! We've known Doug for many years and he is without a doubt the best sales person. He is We have bought our 2nd Land Rover from Doug this year alone! We've known Doug for many years and he is without a doubt the best sales person. He is friendly, knowledgeable and makes the buying experience a positive one. Even after the sale he continues to check in with us to make everything is fine. Now that we know Doug is at Land Rover Norwood we will never go anywhere else!! More

Very Positive Experience Since 2009 I have purchased 5 Range Rovers from Land Rover Norwood. I have relied on their team to provide me the with best vehicles available and the Since 2009 I have purchased 5 Range Rovers from Land Rover Norwood. I have relied on their team to provide me the with best vehicles available and the most dependable service support. They have always acted professionally and been there when I needed them. I have recommended the dealership to friends and family and they have shared the same positive experience. Chris, Barry, Eddie and George in Service ….they are all a pleasure to work with! More

The best auto buying experience we've ever had! Doug Ostroff did an amazing job before, during and after the sale of our new 2015 LR4. The auto buying transaction finalizes in the business office w Doug Ostroff did an amazing job before, during and after the sale of our new 2015 LR4. The auto buying transaction finalizes in the business office where you usually can't get out of there quick enough. Working with Mike was a pleasure. He has a fabulous personality which is a bonus when completing the sales transaction. This was our first purchase from Land Rover Norwood. We will definitely return when it is time to trade. More

Easy no-hassle buying experience I went to Land Rover Norwood to browse the different models and hoped to drive a couple. Doug helped me and didn't mind the fact that I was a little I went to Land Rover Norwood to browse the different models and hoped to drive a couple. Doug helped me and didn't mind the fact that I was a little indecisive and drove three different trucks before making up my mind on which one I liked. He was helpful and explained the differences in each model and answered all of my questions. I felt like I got a good deal and shook hands on my new (pre-owned) Range Rover without the stress of painful back-and-forth negotiations. It was a great experience and I am very happy with the purchase. More

Great Car Buying experience! Buying a car can be challenging on many fronts but the folks at Norwood Range Rover made it a great experience from my initial inquiry via the web to Buying a car can be challenging on many fronts but the folks at Norwood Range Rover made it a great experience from my initial inquiry via the web to actually purchasing my chosen vehicle. I was contacted promptly after my inquiry to set up an appointment and given the name of a dealer representative who would assist me upon my visit. That representative happened to be Doug Ostroff who couldn't have been more courteous and helpful. Doug knew every feature and benefit of the Range Rover and was very patient with my many questions! I feel confident that I made the right decision in buying a car from Norwood Range Rover because of Doug's sincere commitment to both my current and future customer satisfaction . More

LR4 service I brought my 2013 LR4 in for a routine service. Everyone was professional and courteous and my truck came back without a problem or issue. I have bo I brought my 2013 LR4 in for a routine service. Everyone was professional and courteous and my truck came back without a problem or issue. I have bought my cars from here and always had them serviced here, and have never received anything but nice friendly people and clean and professional service. More

I had a new Range Rover Serviced. The made the repairs, all was fine. I picked up the car, it was not washed or vacuumed. I received an email to write a report. So I wrote that the car should have been all was fine. I picked up the car, it was not washed or vacuumed. I received an email to write a report. So I wrote that the car should have been washed and vacuumed out and that giving me an LR2 was not up to standards. That they have amazing SUV's, the LR2 is not one of them. Manager called and was very nice. Then a women called and told me i am not welcome at the dealerships. Spend $95,000, respond to an email and then get insulted. NOT A DEALERSHIP TO USE. I contacted corporate and they were very nice. More

Overall I'd say my experience with this dealership was very average... First the good: my main objective was getting a good pre-owned car at a price I could afford (and getting a fair value for my was very average... First the good: my main objective was getting a good pre-owned car at a price I could afford (and getting a fair value for my trade). Both were accomplished, and so far I couldn't be happier with my new Acura. There were a few items that we agreed to have fixed on the exterior, and both were completed satisfactorily before I picked it up. And the not-so-good: the sales staff was ok...I've certainly met much worse, but I never felt like they were particularly friendly (the finance rep I dealt with was very nice however). This was by far the most expensive car I've ever purchased, but probably cost 1/3 of the Jaguars/Land Rovers they usually sell, and it seemed like in turn they put in 1/3 of the effort. The interior of the car was not very clean when I picked it up. And seriously, almost $400 in documentation fees? I also was pretty dissapointed to see that, while they charged me the full $40 for a new 2-year state registration, the registration I received will expire in 13 months (thus the cost to them was pro-rated). I know big-picture, it's an extra $20 on a $35k purchase, but that left a bad taste in my mouth just out of principle. So in conclusion, I guess the ends did justify the means in that I did get the car I wanted, but I most likely would not return to this dealership in the future. More