Land Rover Norwood

Doug delivered the soomthest car purchase we have made! We would like to thank Doug Ostroff for the great experience my wife and I had with our weekend car purchase. Our decision to buy a particular car is We would like to thank Doug Ostroff for the great experience my wife and I had with our weekend car purchase. Our decision to buy a particular car is always well planned and we hope that the transaction is as efficient as possible. Having been through this numerous times working with Doug was more than efficient. Doug read our requirements really well (while managing to upsell us a little!) and from our introductions to driving the new car off the lot we were amazed at the efficiency and professional care we received. At all times Doug was immediately responsive to emails, text and calls and we spent little time closing everything out as all the paperwork and explanations including the delivery were so smooth. We are very happy customers and would highly recommend Doug and the Jake Kaplan team. More

Easy, Respectful & Gratifying From my first experience via email, to my in-dealership appointment, to taking home my Discovery Sport, my experience was flawless and extremely grati From my first experience via email, to my in-dealership appointment, to taking home my Discovery Sport, my experience was flawless and extremely gratifying. I expected to be immediately intimidated by the staff, but my sales associate was the kindest, most enthusiastic car rep that I've ever worked with. She worked tirelessly to update me on the car I wanted -- which was back-ordered -- and probably was just as excited when it came in as I was. I never felt pressured during the sales process and allowed me to feel confident in my decision. Once I was turned over to the finance and service, my experience did not change. I felt appreciated and valued as a customer throughout the process. I highly recommend this dealership and I look forward to future purchases! More

Great Experience Renee was the best. I hope she will always be there to sell me a new car. One of my best buying experience ever. The manager was also very helpful. Renee was the best. I hope she will always be there to sell me a new car. One of my best buying experience ever. The manager was also very helpful. More

Awesome experience!! Doug Ostroff was great to work with he was very friendly, knowledgeable and he made our buying experience very positive. Doug kept in touch with us Doug Ostroff was great to work with he was very friendly, knowledgeable and he made our buying experience very positive. Doug kept in touch with us through the whole process. This is my first Range Rover and definitely not my last!! I highly recommend Land Rover Norwood!! More

Best vehicle purchase experience ever! Renee was most accommodating and willing to spend as much time as needed for me to choose my new vehicle. She was quick to respond to questions and al Renee was most accommodating and willing to spend as much time as needed for me to choose my new vehicle. She was quick to respond to questions and always helpful.......my purchase was based more on level of trust I felt over vehicle options and price.....I had actually placed a deposit on another vehicle at another dealership....but something felt wrong there.... I'm very happy with Renee and Jake Kaplans. I trust them. More

Awesome buying expereince Doug Ostroff and the Norwood team was great to work with on our recent auto purchase. Doug was great about responding to my questions day and night an Doug Ostroff and the Norwood team was great to work with on our recent auto purchase. Doug was great about responding to my questions day and night and got us exactly what we needed with ease. With a busy schedule he took care of everything and had us on our way quickly. Land Rover Norwood was worth our drive past he other dealers. More

Sales Guide Doug Ostroff was the "Best" as always. We have bought our 2nd Land Rover from Doug this year alone! We've known Doug for many years and he is without a doubt the best sales person. He is We have bought our 2nd Land Rover from Doug this year alone! We've known Doug for many years and he is without a doubt the best sales person. He is friendly, knowledgeable and makes the buying experience a positive one. Even after the sale he continues to check in with us to make everything is fine. Now that we know Doug is at Land Rover Norwood we will never go anywhere else!! More

Very Positive Experience Since 2009 I have purchased 5 Range Rovers from Land Rover Norwood. I have relied on their team to provide me the with best vehicles available and the Since 2009 I have purchased 5 Range Rovers from Land Rover Norwood. I have relied on their team to provide me the with best vehicles available and the most dependable service support. They have always acted professionally and been there when I needed them. I have recommended the dealership to friends and family and they have shared the same positive experience. Chris, Barry, Eddie and George in Service ….they are all a pleasure to work with! More

The best auto buying experience we've ever had! Doug Ostroff did an amazing job before, during and after the sale of our new 2015 LR4. The auto buying transaction finalizes in the business office w Doug Ostroff did an amazing job before, during and after the sale of our new 2015 LR4. The auto buying transaction finalizes in the business office where you usually can't get out of there quick enough. Working with Mike was a pleasure. He has a fabulous personality which is a bonus when completing the sales transaction. This was our first purchase from Land Rover Norwood. We will definitely return when it is time to trade. More

Easy no-hassle buying experience I went to Land Rover Norwood to browse the different models and hoped to drive a couple. Doug helped me and didn't mind the fact that I was a little I went to Land Rover Norwood to browse the different models and hoped to drive a couple. Doug helped me and didn't mind the fact that I was a little indecisive and drove three different trucks before making up my mind on which one I liked. He was helpful and explained the differences in each model and answered all of my questions. I felt like I got a good deal and shook hands on my new (pre-owned) Range Rover without the stress of painful back-and-forth negotiations. It was a great experience and I am very happy with the purchase. More