Land Rover Norwood
Norwood, MA
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Best experience I've ever had at a dealer I was thoroughly impressed with not only the dealership, but with Doug Ostroff. From start to finish it was an amazing experience. He's was very perso I was thoroughly impressed with not only the dealership, but with Doug Ostroff. From start to finish it was an amazing experience. He's was very personable, accommodating and st right to the point. I'll forever only deal with him! More
Great Experience I wanted to take five minutes to say what a great experience I had with Dan Averbukh of Norwood Land Rover. I had been looking on line at the Range R I wanted to take five minutes to say what a great experience I had with Dan Averbukh of Norwood Land Rover. I had been looking on line at the Range Rover sport. I was drawn to Norwood because of their vast inventory. Despite having a local Land Rover in Bedford, NH. I called to ask about inventory of a specific Range Rover and Dan answered the call. He was very professional, well informed and attentive to my questions and needs. By the time I arrived on site that same day he had three cars waiting for my test drive. He went through the vehicle, the cost, the cost comparison, vehicle comparison and did it super efficiently and with ease. He was comfortable for me to speak to with all my questions and pleasant to do this with, as I am very impatient by nature and never felt the process wasn't moving along at the speed I deemed appropriate. He delivered the car to me and made the whole experience wonderful. More
YOU HAVE TO GO THERE !!! My experience from start to finish with Land Rover of Norwood was effortless. I called the dealership one day and spoke with a very cheerful but focus My experience from start to finish with Land Rover of Norwood was effortless. I called the dealership one day and spoke with a very cheerful but focused salesperson by the name of Renee Acciardo. I was very clear with Renee on what I was looking for in a car and what my expectations were ~ that I wasn't in a hurry and that I would touch base with her in a couple of weeks. Well....to my delight when I reached back out to her....she had done her homework and came back to me with a unit that was "exactly" what I had in my mind. Her knowledge and expertise of the car features was very impressive ~ she was not challenged by any question, and welcomed me to keep asking until I felt comfortable. I felt very secure buying from this dealership as I was not pressured into a buying decision. Renee was very mindful of my needs and spent a lot of time with me making certain that I was 100% happy. She treated me like I was a member of her family. She also just followed up with me a few weeks ago to make sure that I was still happy and enjoying my new car which really impressed me. I highly recommend Jake Kaplan Land Rover of Norwood for your next automobile purchase. They are a very classy and top notch organization. More
Used Car Dan was extremely positive. He didn't try and sell my wife and I a color vehicle we weren't interested in. He paid close attention To the details we Dan was extremely positive. He didn't try and sell my wife and I a color vehicle we weren't interested in. He paid close attention To the details we were looking for in user LR4. He follow up with our requests. Best way to sum it up, he's an Auto Concierge. More
Car buying experince I walked into land Rover of Norwood and was greeted by a very knowledgeable Sales Person named Doug Ostroff. He knew his product and was very personab I walked into land Rover of Norwood and was greeted by a very knowledgeable Sales Person named Doug Ostroff. He knew his product and was very personable. Great experience and would recommend anybody to Land Rover of Norwood. Thanks for the best service. More
Doug was great and very happy with the car. I highly recommend Land Rover of Norwood and will go back to them in the future. and very happy with the car. I highly recommend Land Rover of Norwood and will go back to them in the future. More
Doug delivered the soomthest car purchase we have made! We would like to thank Doug Ostroff for the great experience my wife and I had with our weekend car purchase. Our decision to buy a particular car is We would like to thank Doug Ostroff for the great experience my wife and I had with our weekend car purchase. Our decision to buy a particular car is always well planned and we hope that the transaction is as efficient as possible. Having been through this numerous times working with Doug was more than efficient. Doug read our requirements really well (while managing to upsell us a little!) and from our introductions to driving the new car off the lot we were amazed at the efficiency and professional care we received. At all times Doug was immediately responsive to emails, text and calls and we spent little time closing everything out as all the paperwork and explanations including the delivery were so smooth. We are very happy customers and would highly recommend Doug and the Jake Kaplan team. More
Easy, Respectful & Gratifying From my first experience via email, to my in-dealership appointment, to taking home my Discovery Sport, my experience was flawless and extremely grati From my first experience via email, to my in-dealership appointment, to taking home my Discovery Sport, my experience was flawless and extremely gratifying. I expected to be immediately intimidated by the staff, but my sales associate was the kindest, most enthusiastic car rep that I've ever worked with. She worked tirelessly to update me on the car I wanted -- which was back-ordered -- and probably was just as excited when it came in as I was. I never felt pressured during the sales process and allowed me to feel confident in my decision. Once I was turned over to the finance and service, my experience did not change. I felt appreciated and valued as a customer throughout the process. I highly recommend this dealership and I look forward to future purchases! More
Great Experience Renee was the best. I hope she will always be there to sell me a new car. One of my best buying experience ever. The manager was also very helpful. Renee was the best. I hope she will always be there to sell me a new car. One of my best buying experience ever. The manager was also very helpful. More
Awesome experience!! Doug Ostroff was great to work with he was very friendly, knowledgeable and he made our buying experience very positive. Doug kept in touch with us Doug Ostroff was great to work with he was very friendly, knowledgeable and he made our buying experience very positive. Doug kept in touch with us through the whole process. This is my first Range Rover and definitely not my last!! I highly recommend Land Rover Norwood!! More