Land Rover Norwood
Norwood, MA
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Exceptional experience Doug made us feel confirtable right from our first interest in the SUV. He communicated with us consistently but never pushy about the car, even put i Doug made us feel confirtable right from our first interest in the SUV. He communicated with us consistently but never pushy about the car, even put it on hold so we could get a time scheduled to visit the dealership. We had visited another Land Rover dealer in Sudbury and the reception was cold and disinterested throughout. Only mentioning as a basis of other dealers, there is no comparison to this dealership. Mike made the financial documents easy to undrrstand and reviewed but never tried to guide us to any specific options. They make you comfortable and feel like family here, if you are considering others, do not waste your time, simply can not beat this dealership. More
Happy girl I'm a first time Land Rover owner and my experience was wonderful ! Renee is quick with answering emails to any questions ...she is very knowledgable I'm a first time Land Rover owner and my experience was wonderful ! Renee is quick with answering emails to any questions ...she is very knowledgable and helpful ! She made my purchase of my Discovery Sport very easy . I would highly recommend her and the dealership More
Happy camper!!! Great dealership and great salesperson. Ever since I was a kid I always wanted to drive a RR. When I visited the dealership I wasn't quite sure that I Great dealership and great salesperson. Ever since I was a kid I always wanted to drive a RR. When I visited the dealership I wasn't quite sure that I could actually buy one, but the salesperson actually encouraged me to test drive a sport hse then it become a reality. YES I OWN ONE NOW. More
Exceptional Had a great experience working with Alan Wilmarth through the buying and trade-in process. Even better, they addressed an issue I was having after my Had a great experience working with Alan Wilmarth through the buying and trade-in process. Even better, they addressed an issue I was having after my purchase, at no cost to me. JP in service also sent a loaner to Cape Cod for me and picked up my truck, delivering it back fixed! So refreshing to see a company stand behind what they sell. I'll do business with this group for years to come. More
Great Experience I had been searching for the LR4 of my dreams for a year and visited a few dealers that didn't impress me. I emailed Renee Acciardo with a very specif I had been searching for the LR4 of my dreams for a year and visited a few dealers that didn't impress me. I emailed Renee Acciardo with a very specific list over the Summer and she kept in contact with me, updating me on inventory, until the right one came along. She was great from our first email exchange to the ongoing check-ins since I bought the Landy earlier this month. She got me the car that matched exactly what I wanted - and then some!! Even after buying the car she has kept the relationship up. I really feel that she cares about her customers and would recommend working with her to anyone in the market for a Land Rover. I'd also like to recognize Devon (unsure of his last name) who delivered the car. He was a wiz with the electronics and registering in NH was a breeze thanks to his experience. Just like Renee, he continues to help me out with questions as I learn more about the many features of the LR4. More
Renee at Jake Kaplan's is a gem I had a great experience at Land Rover of Norwood. Renee Acciardo was awesome, honest and efficient! No hidden costs, just good business. The abund I had a great experience at Land Rover of Norwood. Renee Acciardo was awesome, honest and efficient! No hidden costs, just good business. The abundant inventory at Jake Kaplan's makes choosing the right vehicle so much easier. I would buy another car there in a second. More
Thank you Land Rover Norwood! It's my very first Land Rover vehicle. Land Rover Norwood was my second stop after stopping by at the other dealer closer to where I live. I wish it w It's my very first Land Rover vehicle. Land Rover Norwood was my second stop after stopping by at the other dealer closer to where I live. I wish it was the first stop to save my time. My experience was great the minute I stepped in, till I drove out with my Discovery Sport HSE Lux on the next day. Everything was taken care of swiftly and so smoothly. Renee is simply the BEST! She is very patient, helpful, resourceful and pleasant to work with. Also I should mention that her co-worker Doug was also very helpful though it was not him who sold me the car. But he went above and beyond to make couple phone calls for me to get a relatively cheaper insurance package. Rob from finance also took his time reviewing all different options for coverage. He was very informative, yet gave me an absolute freedom in making my own final decision. My whole experience was so positive that I am quite confident to say you would never regret stopping by at Land Rover Norwood if you're thinking of having one yourself. Only one thing is that I just wish my license plate was not dated July 2015 while the purchase date was on 9/30/15. I am aware that they had no control over this, but I just wish that it was properly dated as September 2015. More
Purchase of new Range Rover Always have a great experience with Doug Ostroff and Land Rover Norwood 02062 and will keep coming back have bought many vehicles and always been extr Always have a great experience with Doug Ostroff and Land Rover Norwood 02062 and will keep coming back have bought many vehicles and always been extremely satisfied ! More
Best Customer Service I was quickly approached by a happy and helpful employee. I would recommend anyone deal with Renee Acciardo at this dealership. She was by far the bes I was quickly approached by a happy and helpful employee. I would recommend anyone deal with Renee Acciardo at this dealership. She was by far the best car salesperson I have ever dealt with in all my years of buying cars. Not only was she well informed, but she was pleasant to work with and answered all my questions. I was very indecisive but Renee helped me make the right choice based on my needs. I couldn't be any happier with my car! More
Service from Doug Ostroff Doug was a pleasure to work with. He listen to our request and needs and was able to much us up with the car we were hoping for. Doug was very atten Doug was a pleasure to work with. He listen to our request and needs and was able to much us up with the car we were hoping for. Doug was very attentive and walked us through the buying process, answering question or concerns along the way. More