Land Rover Norwood
Norwood, MA
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Amazing service = Happy Customer. I recently purchased a Range Rover Evoque from Renee Acciardo and I couldn't be happier! She is extremely knowledgeable and was super patient especial I recently purchased a Range Rover Evoque from Renee Acciardo and I couldn't be happier! She is extremely knowledgeable and was super patient especially with my indecisiveness. I would highly recommend her to anyone looking to purchase/lease from Land Rover/Jaguar of Norwood. More
Easy to buy but terrible service I bought a LR4 from Kaplan several years ago and always have brought it for service there. However the quality of the department has declined badly an I bought a LR4 from Kaplan several years ago and always have brought it for service there. However the quality of the department has declined badly and my last experience with them was so bad I won't be going back. LR service is expensive and frequent, so a good department makes a big difference. I suggest you look at other dealers that put more effort into their service department because this one is truly terrible in every way. More
beyond expectations! I just leased a 2017 Range Rover Sport and Doug Ostroff was my salesperson. I can honestly say that in all my years of buying/leasing cars, I have n I just leased a 2017 Range Rover Sport and Doug Ostroff was my salesperson. I can honestly say that in all my years of buying/leasing cars, I have never had a better experience. Doug was extremely knowledgable, professional and thorough, taking time to answer all my questions in a clear and honest manner. He went above and beyond to facilitate the entire process, even helping with matters which ultimately expedited my return of my prior leased vehicle. Doug made the entire experience positive, did not exert undue pressure and projected honesty. I highly recommend him to prospective Range Rover customers. More
A+ Across the Board! I have purchased several cars in the past two years from this dealership and all of them with Dan Averbukh. Each and every time I test the level of cu I have purchased several cars in the past two years from this dealership and all of them with Dan Averbukh. Each and every time I test the level of customer service, and every time Dan and Jake Kaplan not only meet, but exceed my expectations! I am a meticulous and demanding individual who owns several of my own companies and expects the best at all times when doing business! And let me tell you if you want the best, go to Jake Kaplans and ask for Dan A. and you will leave a very happy customer! More
Recent Purchase with Renee Accairdo I recently purchased a 2013 Rover Sport from Renee Acciardo. She came highly recommended by the service department. From the moment I sat down with he I recently purchased a 2013 Rover Sport from Renee Acciardo. She came highly recommended by the service department. From the moment I sat down with her, I felt like I had found a new friend. Her warmth, enthusiasm, product knowledge and professionalism not only made her shine, but was a great reflection on the Jake Kaplan dealership. I have purchased many cars in my lifetime but Renee is head and shoulders above the rest! More
Excellent Experience with Renee I purchased a Land Rover Evoque from this dealership a few months ago. From the minute I walked in, the service I received from Renee Acciardo (and th I purchased a Land Rover Evoque from this dealership a few months ago. From the minute I walked in, the service I received from Renee Acciardo (and the entire Land Rover Norwood staff) has been second to none! I had been deciding between an Audi Q5 and the Evoque and was very upfront about this with Renee. She wasn't pushy at all yet just answered all of my questions and showed me the ins and outs of the vehicle. I am the kind of person who likes to know everything about my vehicle when it comes to options - especially the extra tech options, audio, etc. She walked me through everything before I even committed to buying the vehicle. Since having the Evoque, I've been in touch with Renee for some follow up questions that I forgot to ask when I picked it up. She's been beyond helpful and I would recommend asking for her if you go here! You won't be disappointed! More
Recent purchase of Range Rovet Sonny Singh did an outstanding job pulling our deal together and delivering our Range Rivet when it was convenient for us! All the staff wad extremel Sonny Singh did an outstanding job pulling our deal together and delivering our Range Rivet when it was convenient for us! All the staff wad extremely friendly and went out of their way to make sure we were completely satisfied!!!! We would strongly reccomend this dealership with out any reservations!!! Also, Pedro came out to house and for a young man did a great job explaining all the features!!! Thank you!!! Charlie and Donna More
Great customer service Doug Ostroff did a wonderful job as my sales rep .and kept me updated during the whole process of transferring my veteran plates. He also took the tim Doug Ostroff did a wonderful job as my sales rep .and kept me updated during the whole process of transferring my veteran plates. He also took the time out and went through all the gadgets in the inside of the car with me. More
Purchase This will be 3rd car I have purchased from Land Rover Norwood. Doug Ostroff Made this not only a easy but great experience and was a pleasure to deal This will be 3rd car I have purchased from Land Rover Norwood. Doug Ostroff Made this not only a easy but great experience and was a pleasure to deal with. I would recomend to go see him. John B More
GREAT DEALERSHIP!! My experience at Land Rover Norwood has been the best experience I have ever had a dealership. Their Customer Service is amazing. All my calls and e My experience at Land Rover Norwood has been the best experience I have ever had a dealership. Their Customer Service is amazing. All my calls and emails were answered immediately. They found the car I wanted and made sure to that I knew all there was to know about its many features. Thanks to Eddy and Rene for all their help. More