Land Rover Norwood

If it’s possible I would give this dealership zero star. Just purchased a pre owned certified Range Rover Evoque from this dealership 9/1. I quickly realized that they sold me a supposedly “pre owned certif Just purchased a pre owned certified Range Rover Evoque from this dealership 9/1. I quickly realized that they sold me a supposedly “pre owned certified” with full of defects such as the info entertainment system screen jumps around, the A/C and radio randomly don’t work, and etc. The quality control is non-existence. Their Services department is the worse I’ve ever experienced, it’s a disgrace to be called ”luxury dealership”. I had to chase after them to get an appointment booked; given they sold a car with so many issues to begin with. Owned the car for barely 10 days and I had to drop it off for service on 9/9 due to all the defects. They kept the vehicle for three weeks. Although it sounds absolutely ridiculous I accepted it; as I wanted to give them the time they need to do the correct job and address all the issues. No one called and offered updates on the situation. I finally I picked up the vehicle yesterday 9/29, when I got home I noticed that the tail light left side outer has condensation inside and it’s no longer working (see attached pictures). I immediately took the pictures and sent it to Matthew Leache, the service advisor. He ignored my texts and has not replied. Also the technician who was performing the maintenance, he left the tools, screws, knife and cables in my car’s trunk without properly cleaning. This shows how sloppy they are and totally careless. Overall this is how Land Rover Norwood treats a customer who spends $46K on a vehicle. Do yourself a favor, stay away from this place! I also filed a complaint with the mass AG’s office. More

Sonny at Land Rover Norwood, helped me with my Range Rover Velar purchase. Very patient, and understanding my needs. ZERO pressure sales! I'm glad to have met him, very helpful. Thank you Sonny and team Rover Velar purchase. Very patient, and understanding my needs. ZERO pressure sales! I'm glad to have met him, very helpful. Thank you Sonny and team. More

My excellent sales man Sonny Singh. I purchased a pre owned 2023 defender x! And Mr. Singh followed up with me. I was very nervous. Sonny was calm and very supportive. He addressed & co I purchased a pre owned 2023 defender x! And Mr. Singh followed up with me. I was very nervous. Sonny was calm and very supportive. He addressed & coordinated all my concerns with the car buying process. Wow! A++ + on sales and customer satisfaction. Thank you for my defender X I love my car!!! More

I purchased a Range Rover from Sonny Singh. It was the best purchase experience. I have purchased many high end cars, over the years. However this was the best experience ever. If you want to m It was the best purchase experience. I have purchased many high end cars, over the years. However this was the best experience ever. If you want to meet the best sales person. He has earned a lifetime customer with me. More

Barry was fantastic along with his whole team who were very reasonable and great to work with would buy another car again from here very reasonable and great to work with would buy another car again from here More

I just purchased my second vehicle from Land Rover Norwood both time working with Renee Acciardo! She Is one of the most professional, knowledgable, fair, and patient sales executive. From the build Norwood both time working with Renee Acciardo! She Is one of the most professional, knowledgable, fair, and patient sales executive. From the build out to final pick up Renee and her professional team did a seamless job. CJ was also awesome. He got me comfortable with the "IT/technical" aspects of my vehicle....very knowledgable. Absolutely love my new Defender! More

Sonny Singh Was an absolute pleasure to deal with front to back walking me through the whole process. I would highly recommend anyone who's in the market for buying a new or used Range Rover or Jaguar to p to back walking me through the whole process. I would highly recommend anyone who's in the market for buying a new or used Range Rover or Jaguar to please reach out to them for a smooth and easy process More

Great experience at Land Rover Norwood purchasing my new car! Thank you Dan,Mitch and the whole team! Will definitely come back for my next one!! car! Thank you Dan,Mitch and the whole team! Will definitely come back for my next one!! More

I have purchased well over 35 cars in my life, eight of them have been from Landrover of Norwood. Renee Acciardo and Team are an exceptional ensemble of talented, patient, fair and knowledgeable executives them have been from Landrover of Norwood. Renee Acciardo and Team are an exceptional ensemble of talented, patient, fair and knowledgeable executives. I would highly recommend if you're considering any type of Landrover this be the place of choice not only for their exceptional client based service but for their availability, inventory and integrity! More

Always responsive and great follow through, this is my 6th purchase from them in 20 years 6th purchase from them in 20 years More