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Land Rover Norwood

Norwood, MA

4.7
903 Reviews

449 Neponset St

Norwood, MA

02062

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Showing 903 reviews

August 21, 2024

I just purchased a new Defender 110X from Jake Kaplans Land Rover in Norwood. Working with Sonny Singh and Mike Fleming was an absolute pleasure and the entire process from working with me on finding the More

by Aphall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Singh, Mike Fleming
August 09, 2024

This dealer makes buying a car easy and believe it or not some what enjoyable. Jing is the best. More

by Eghill2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jing
July 23, 2024

2022 Discovery Sport (bought 3/2023 with 8K miles on odometer). By the time the car completed 25K miles (3/2024), it requires brake disc replacement. I escalated and wanted a reveiw of this diagnosis. S More

by Debashis patnaik
Recommend Dealer
No
Employees Worked With
Sonny Singh
Jul 24, 2024 -

Debashis patnaik responded

I have a published a follow up to the above review to explain the context of the above post. I am sorry for wasting everyone's time a cryptic one which does not give a complete picture. But I was so frustrated that I didn not articulate properly. Nothing is wrong with my communication tho, just that I speak with a "English" and "Indian" (south asian not native Indian) accent over multiple past interactions, I have been treated like second class customer by Land Rover, Norwood front office. I do not recall the first person who did this to me. The most recent one was from yesterday, a person named Chloe. Just for records and way of clarification. Backround: I bought a car during March 2023 with about 9K miles on odometer and received a break of about $4K approx on the retail price. The car had not been registered. I was told by Sonny that it was used by management and gently (whatever that meant). Untill a year later and about 25K later, I started seeing severe brake noise and all this and the following letter to Service Director of LR, Norwood is a result of my several interactions with the front office and service team at LR, Nowood, MA

July 21, 2024

Recently purchased my third car from Land Rover Norwood, my second purchase working with Sonny Singh. The entire process from the initial order through delivery was enjoyable and went flawlessly. I highly r More

by Joe C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Singh
June 30, 2024

We had a great experience working with Sonny Singh. He was very helpful, timely with updates and made the whole process painless - not my first experience at Jake Kaplans and likely not my last. More

by Chris10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Singh
June 22, 2024

They made the car buying experience pleasant. Sonny was our sales person. He took time out of his personal schedule to ensure we were satisfied with our purchase. Would certainly recommend for a More

by Cg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Sonny Singh
April 05, 2024

A top-level buying experience from start to delivery. Sonny Singh is a terrific salesperson and highly recommended. Love the car and appreciate the dealership. Super experience. More

by MJ Hoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Singh
March 19, 2024

Highly recommend… Renee was the best salesperson very professional and very personable. I’ve had my SUV for a little over 2 months if I have a question I text her and she’s literally texting me back wit More

by @susanscichilone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Acciardo
March 19, 2024

Everytime I drop my car off at this dealership my car comes back with more issues due to their incompetance of the service department. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddy Allen, Mike Fleming, Dan Averbukh, James Anderson
March 16, 2024

Renee Acciardo was the best, She made buying my Rover so easy, She explained everything and was always there for any of my questions. I highly recommend Land Rover Of Norwood and Renee . It was worth the tr More

by Tom &Janice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Acciardo
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