Land Rover Norwood
Norwood, MA
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Horrible experience. I bought my car there in 2021 (brand new) and had a scheduled maintenance apt on 4/4, which was scheduled 5 months prior, and I specifically asked f I bought my car there in 2021 (brand new) and had a scheduled maintenance apt on 4/4, which was scheduled 5 months prior, and I specifically asked for a loaner/rental car. I showed up at my scheduled time and no car was present. After 1.5 hours waiting for a rental car, I had to leave for work and had no choice but to take my car back with nothing done. No apologies and no offer to reschedule. Their blatant disregard for peoples time is amazing. I will never return. ( I called another dealership for same service and I'm paying half the price). More
I just picked up my New Sport! Once again I am amazed by how smooth this process went. Barry went above and beyond as always. This is my 10th purchase and I’m and so very please Once again I am amazed by how smooth this process went. Barry went above and beyond as always. This is my 10th purchase and I’m and so very pleased. I highly suggest you consider your next purchase or leave to be at Jake Kaplans and ask for Barry! More
Working with Zhubin Shobeiri was an absolute pleasure! Zhubin is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and Zhubin is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. He made sure I put in order for my car. The best part Zhubin stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Zhubin if you are considering buying a new or previously owned automobile. More
Very positive experience at Land Rover of Norwood and my salesman Sonny S. was a professional. In and out without any issues. 10/10, would recommend. salesman Sonny S. was a professional. In and out without any issues. 10/10, would recommend. More
Barry was really terrific. He too his time and showed us everything we wanted to look at it. This was my first time having a pleasant experience while getting a new car. Custom He too his time and showed us everything we wanted to look at it. This was my first time having a pleasant experience while getting a new car. Customer for life now! More
Renee is amazing! Very easy to work with and goes beyond for her customers. It’s because of her that we are customers of Norwood Very easy to work with and goes beyond for her customers. It’s because of her that we are customers of Norwood More
Excellent experience with my purchase! Even with the steps after my purchase Barry Baptiste continued to be outstanding with his top notch customer service. He has always been available Even with the steps after my purchase Barry Baptiste continued to be outstanding with his top notch customer service. He has always been available and personally took care of things and went above and beyond. More
If you’re looking for AMAZING SERVICE when purchasing a car go see Barry Baptiste at Land Rover of Norwood. The entire team made me feel welcome without the sales pitches or pressure. They listed to my ne car go see Barry Baptiste at Land Rover of Norwood. The entire team made me feel welcome without the sales pitches or pressure. They listed to my needs and met every one of them. More