Land Rover Norwood

Fabulous service from Sonny and from financial person! !! Loved the experience and CJ did a great tutorial on how to use all of the features in the car!! I would recommend this great team to anyone!!! !! Loved the experience and CJ did a great tutorial on how to use all of the features in the car!! I would recommend this great team to anyone!!! More

I worked with Sonny and Eddy for our 6th Range Rover transaction - every time, it gets easier and netter to work with them and they have truly earned my business. They know what is important to me as a transaction - every time, it gets easier and netter to work with them and they have truly earned my business. They know what is important to me as a buyer and they are fair, honest, and went above and beyond to ensure I got what I wanted and for a fair price. Thank you Sonny & Eddy! More

Had the Privilege of purchasing a 2024 Discovery and my second vehicle from NORWOOD Land Rover. I was fortunate to have dealt with Sonny Singh in sales and Justin in financing both times....They are a ple second vehicle from NORWOOD Land Rover. I was fortunate to have dealt with Sonny Singh in sales and Justin in financing both times....They are a pleasure to work with...Professional, accomidating and patient in what can be a tedious task...Highly recommend... More

I just purchased a new Defender 110X from Jake Kaplans Land Rover in Norwood. Working with Sonny Singh and Mike Fleming was an absolute pleasure and the entire process from working with me on finding the Land Rover in Norwood. Working with Sonny Singh and Mike Fleming was an absolute pleasure and the entire process from working with me on finding the perfect match, to getting the vehicle transferred to their dealership, and making the transaction almost effortless will keep my coming back. I wouldn't want to purchase a vehicle from anywhere else. More

This dealer makes buying a car easy and believe it or not some what enjoyable. Jing is the best. some what enjoyable. Jing is the best. More

I want to publish an email I sent to Service Director little earlier today. ++ Beginning and end of email deleted ++ I think I missed saying what triggered this email. Here goes: Chloe told me th little earlier today. ++ Beginning and end of email deleted ++ I think I missed saying what triggered this email. Here goes: Chloe told me that this is the last time the diagnostics fees will be waived. I have not taken any favors yet by making a noise or writing to you IMO. Why ? here goes: 1. Last time I replaced two tires and not replaced the recommended brake pads or discs. So the diagnostic fees were off set with work done to replace the tires. It was not waived off. I had clarified with the supervisor. Hence, LR Norwood has not done me any favors yet. And neither will I avail the favor(s) that has been promised or in future per my earlier email. I will come in and replace the rotor and pads. That is all. Do not want any foreman to look at it as has been discussed yesterday. 1. (a). If 9K miles is good for wearing out brake rotors without bad driving or misuse - I did not know or understand. I was communicated this was a car for dealer management by Sonny. Whatever that meant. Second, yes - there was no signs of brake damage or noise until March 2024 or 25k miles approx. But I did not drive rashly or in conditions that could have damaged the rotors so badly. I cannot prove this. But then why was the brake pads at 9MM at that point? Does this not lead to conclusion (by me a layperson) that the brake pads were probably replaced before it was sold to me to mask the rotor damage during the 9K mile usage before I bought. This is why I wanted to escalate this. Now, I don’t care and I don’t want to raise this further. I will publish this letter out there for sure today. 2. Second, this goes back to my very first email. Your front office people don’t know how to treat customer or choose not to treat people the way they should be. Specially if someone does not have a Boston accent. I will write about this too in future. Chloe told me specifically that you or LR Norwood will not waive the $200 diagnostic fees “again”. And the tone wasnt something I received well. In fct her tone was very condesending to say the least. Besides, this is not true factually. You all have not waived it ever yet. 3. The below email still stands. I am NOT going to utilize the detailing worth $250 or waive the diagnostic charges. I do NOT need any favors. 4. Finally, I will get out owning this car once my financing breaks even with the residual value of the car. Today it does not make sense to change the car now and I cannot be emotional about several thousands of dollars. Now, my emotions have subsided and I read your email again - I recognize that I did not explain myself comprehensively. Sorry about this. Please don’t bother responding to this. I am not looking for anything from you, your dealership or LR. Just wanted to clarify why this email. Have a fabulous day. Debashis ++ end of email ++ More

Recently purchased my third car from Land Rover Norwood, my second purchase working with Sonny Singh. The entire process from the initial order through delivery was enjoyable and went flawlessly. I highly r my second purchase working with Sonny Singh. The entire process from the initial order through delivery was enjoyable and went flawlessly. I highly recommend the dealership and Sonny. More

We had a great experience working with Sonny Singh. He was very helpful, timely with updates and made the whole process painless - not my first experience at Jake Kaplans and likely not my last. He was very helpful, timely with updates and made the whole process painless - not my first experience at Jake Kaplans and likely not my last. More