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Land Rover North Haven - Service Center

North Haven, CT

4.7
220 Reviews
Call Service Center (203) 453-7060

220 Reviews of Land Rover North Haven - Service Center

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November 22, 2023

2nd time-for air leak other issue remains paint issue not covered by Land Rover-clear coat wore off - only 28,000 miles on a garaged car— and Land River can’t stand behind this kind of issue— my 4 th Rover a More

by WERTHEIM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Land Rover North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 31, 2023

Great customer service…. .my Range Rover was due for a large regular service and the beautiful loaner vehicle made the process a breeze…..check-in and pick up were fast and th More

by BigHouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 23, 2023

New Haven RR replaced the battery in our 2016 Evoque and ensured road worthiness. It did take a while for them to schedule the service but once scheduled everything was exceptional More

by peter.diplock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, Peter, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 10, 2023

The service was fantastic. Dominic kept me updated on all that needed to be done with the car. More

by Marie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you, Marie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 06, 2023

Domenic is awesome! Service was great and the dealership is very clean. We were very happy! More

by TAMMY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tammy, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 30, 2023

Efficient, pleasant employees. Alberto was very knowledgeable, helpful and a pleasure to work with. I look forward to working with him again in the future. More

by SaraM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Report | Print
Oct 02, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alberto delivered such a great experience! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 30, 2023

Does excellent repair work in the estimated time. The eating area is comfortable and offered me lunch More

by STEPHEN.RUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Land Rover North Haven responded

Thank you for your very kind review, Stephen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 26, 2023

My experience with the dealership overall has been ok. Service - Dominic - excellent Financial-Armad - excellent More

by jahines0
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic
Report | Print
Sep 27, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 22, 2023

Every thing was explained in great detail about my new Range Rover Excellent service love the car More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Land Rover North Haven responded

Tony, We are very happy to have provided you with such a positive experience! Bill, Geoff, and our team sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 20, 2023

Staff is very personable. Repairs and maintenance was done very promptly and I was informed of progress. More

by jemmanuel_ie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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