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Land Rover North Haven - Service Center

North Haven, CT

4.7
213 Reviews

213 Reviews of Land Rover North Haven - Service Center

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March 10, 2024

I truly have no complaints. They stay in contact with me the whole time. I tend to work with Dominic when my car goes in and he makes it painless. He's very professional and und More

by BRUNO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Mar 11, 2024 -

Land Rover North Haven responded

Thank you, Bruno! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaguar Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 17, 2024

They worked with me to get my remote start working. I was very pleased with the service More

by B.SAGGESE
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 18, 2024 -

Land Rover North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 14, 2024

Amanda is a huge help to us. And a great asset to your dealership Workmanship is good. And quality deserves to be compensated. However, the maintenance is why I'm reluctant to pu More

by DAVID@JOHNCANNINGCO.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 14, 2024 -

Land Rover North Haven responded

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 13, 2024

The customer service I received was nothing less than exceptional , I love Amanda and she's been my service adviser for a while , she's pleasant , kind , and all around a pleasure ti hand my keys to. She More

by WILLIAMSPARIS
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 13, 2024 -

Land Rover North Haven responded

William, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amanda and our team, and we look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 07, 2024

Excellent! Knowledgeable, kept me informed, excellent service always. ....... . . . . . . More

by CKOKOSZKA
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Feb 07, 2024 -

Land Rover North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 07, 2024

Very disappointed with their service. Will not go there again or recommend them. Very unhelpful. More

by NESSAHALL
Recommend Dealer
No
Employees Worked With
Amanda Peck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 09, 2024 -

Land Rover North Haven responded

Nessa, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 02, 2024

All went smoothly. But one alarm/part that I was told was fixed still continue to go off. I am returning next week for another 'look' More

by BLUEHOLE01
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Feb 03, 2024 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear Domenic and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 29, 2024

Pretty straightforward really no interaction that much just I sat and waited for it when it was done. They said it was done and that was it. There was really no explanation of what was done or how it was More

by Mkramm
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Jan 29, 2024 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. Domenic and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 19, 2024

State of the art showroom, immaculate service center, and incredibly attentive and knowledgeable staff. Always a pleasure to have our vehicle serviced at North Haven Land Rover. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you for your business and this review, Sharon. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 19, 2024

Always have great communication and have car ready when they say. Also make it so easy to drop car off for service and obtain loaner when needed. More

by SDCMEETINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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