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Land Rover North Haven - Service Center

North Haven, CT

4.7
216 Reviews

216 Reviews of Land Rover North Haven - Service Center

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October 27, 2024

I think your price on parts are a little high. $475 for a key fob and then $128 for the key in it is crazy to me. $1500 bill for two keys is nuts. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Esposito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dannielle Cureton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Land Rover North Haven responded

Ben, We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 23, 2024

Extremely reliable and dependable. Have used in the past and always completely satisfied with the workmanship. More

by Peter Arabolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Land Rover North Haven responded

It has been a pleasure serving you, Peter. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 21, 2024

Always willing to rectify the issue at hand as well as exceptional customer service whether it’s a courtesy ride home or vehicle drop off…. More

by veronica.holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Land Rover North Haven responded

Veronica, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 11, 2024

Excellent customer service! Domenic is always so helpful when I’m servicing my car here. More

by rhavriliak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Land Rover North Haven responded

Thank you so much for your kind words for Domenic, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 09, 2024

Land Rover / Jaguar North Haven always provides excellent service in a clean modern facility. I totally recommend them! More

by MBAUER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven. We look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 29, 2024

Every visit has been enjoyable. Been there at least 3 visits over the past 2 years+. No issues / comebacks. Service & sales top shelf. More

by DDQGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Land Rover North Haven responded

George, Thanks for sharing your thoughts about your experience with Land Rover North Haven. Amanda and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 06, 2024

Dom is responsive and always let's me know the problems and estimate to fix them. It's also great to have the loaner while my car is in the shop More

by D Manjoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Land Rover North Haven responded

We are very happy to hear that Dom provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 28, 2024

The staff at Range Rover North Haven always goes above and beyond to accommodate me. My Velar is my first Range Rover purchase and I have been extremely satisfied with everything so far. Amanda takes owne More

by FURLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jun 30, 2024 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 26, 2024

Amanda and her teammates are amazing. They were all so helpful in understanding the technology in my new (pre owned) vehicle. More

by maillet_christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Land Rover North Haven responded

Thank you, Christina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 19, 2024

Quick and efficient work done by knowledgeable technicians. Building is clean, comfortable and inviting to be in. More

by kellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Braglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannielle Cureton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jun 19, 2024 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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