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Land Rover North Haven - Service Center

North Haven, CT

4.7
224 Reviews

224 Reviews of Land Rover North Haven - Service Center

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March 03, 2023

The staff are extremely professional, and the process was quick and efficient. They kept me informed throughout the process, which is very much appreciated. More

by Dwayne Stallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Land Rover North Haven responded

Thanks, Dwayne, for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 11, 2023

Excellent customer service every time! The staff is pleasant and very polite. It’s always a nice Experience visiting. More

by BARBARNIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 09, 2023

Fast efficient service. Great communication on services needed and performed. Love the pick up from my location and complimentary wash. More

by Chris Landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Given, John Apuzzo, Armad Hinton
Feb 10, 2023 -

Land Rover North Haven responded

Thank you, Chris! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 05, 2023

Service was excellent. They fixed all problems the first time without having to ask again More

by B.SAGGESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Armad Hinton
Feb 05, 2023 -

Land Rover North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 30, 2023

Awesome service! They pinpointed what was wrong with my Range and were able to fix it while I waited. Thank you! More

by alv20364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Land Rover North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 29, 2023

Amanda was awesome as always. She is very great with trying to understand the issue and relaying it back to John (who is great also) or whoever the technician is when you go More

by OAK2454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Jan 29, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. Amanda, John, and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 29, 2023

The representative that always assists me is Amanda, who is excellent. She is very customer focused, always willing to help and assist and explain everything to better understand what is going on. She has a More

by J sthilaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. Amanda and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 22, 2023

took 2 days for a routine check up and then are asked to pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive More

by KEVINJOYCE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Peck
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Amanda in the service department is very knowledgeable and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the More

by Greg Tarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

The staff is impeccable, prompt communication, very thorough. Love this dealership. And the best car wash I’ve ever had. More

by Skeeterbug22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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