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Land Rover North Haven - Service Center
North Haven, CT
219 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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219 Reviews of Land Rover North Haven - Service Center
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January 29, 2023
Amanda was awesome as always. She is very great with trying to understand the issue and relaying it back to John (who is great also) or whoever the technician is when you go She is very great with trying to understand the issue and relaying it back to John (who is great also) or whoever the technician is when you go More
by OAK2454
Verified Customer
January 29, 2023
The representative that always assists me is Amanda, who is excellent. She is very customer focused, always willing to help and assist and explain everything to better understand what is going on. She has a is excellent. She is very customer focused, always willing to help and assist and explain everything to better understand what is going on. She has always been a major help. More
by J sthilaire
Employees Worked With
January 22, 2023
took 2 days for a routine check up and then are asked to pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive More
by KEVINJOYCE65
Employees Worked With
January 20, 2023
Amanda in the service department is very knowledgeable and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the services provided. More
by Greg Tarone
Employees Worked With
January 16, 2023
The staff is impeccable, prompt communication, very thorough. Love this dealership. And the best car wash I’ve ever had. thorough. Love this dealership. And the best car wash I’ve ever had. More
by Skeeterbug22
Employees Worked With
January 15, 2023
Excellent customer service by the service staff Very knowledgeable and courteous Dominic and Amanda are great knowledgeable and courteous Dominic and Amanda are great More
by jagman
January 14, 2023
Reliable honest service department. They go out of there way to please the customer. I recommend them to everyone I know. I won’t go anywhere else They go out of there way to please the customer. I recommend them to everyone I know. I won’t go anywhere else More
by ullooz50
January 14, 2023
Very good, looking forward to buying another Land Rover! Thank you for the service! 👍new vehicle this year Thank you for the service! 👍new vehicle this year More
by KEVIN@BUDNEYOVERHAUL.COM
Employees Worked With
Other Employees :
John Apuzzo, Armad Hinton
January 12, 2023
Great service. Always communicates issues with me if I have any. Has a car available when I need one. Always communicates issues with me if I have any. Has a car available when I need one. More
by LABSRULE98
January 12, 2023
Once again the service department was incompetent in performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband a performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband and I love this vehicle. Because of the insidiousness of the”damage” done from oil covering the undercarriage, battery, alternator, hardware, and everything else that came in contact with the leaking oil, we are not confidant that in 6 months, one year, 2 years, whatever, that this incident has not compromised the mechanical, technical, integrity of our car. They ruined our car and our confidence in its performance for an extended amount of time. Yes, there was a great attempt to rectify what should never have happened in the first place. That was appreciated. But nothing will help with our trust or peace of mind. This was not our first issue with service there but it was the most egregious. Service department never called to offer an explanation or apology. More
by IIMAGINHD
