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Land Rover North Haven

North Haven, CT

4.8
299 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 299 reviews

October 23, 2023

New Haven RR replaced the battery in our 2016 Evoque and ensured road worthiness. It did take a while for them to schedule the service but once scheduled everything was exceptional More

by peter.diplock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, Peter, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 10, 2023

The service was fantastic. Dominic kept me updated on all that needed to be done with the car. More

by Marie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you, Marie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 06, 2023

Domenic is awesome! Service was great and the dealership is very clean. We were very happy! More

by TAMMY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tammy, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 05, 2023

Everyone we dealt with was friendly and very accommodating. Great customer service. We will definitely be back to buy another car. More

by GWENMARIANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Oct 05, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new purchase, Gwen. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 30, 2023

Awesome dealership! Bought my 2023 Defender here. They made the process very seamless and quick. Would recommend for others. More

by Javila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Oct 02, 2023 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 30, 2023

Efficient, pleasant employees. Alberto was very knowledgeable, helpful and a pleasure to work with. I look forward to working with him again in the future. More

by SaraM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Oct 02, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alberto delivered such a great experience! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 30, 2023

Great buying experience. I would definitely go back for my next car and recommend this dealership More

by Teecee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton, Alberto Rios
Oct 02, 2023 -

Land Rover North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Land Rover North Haven are glad to have you as a customer. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 30, 2023

Does excellent repair work in the estimated time. The eating area is comfortable and offered me lunch More

by STEPHEN.RUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Land Rover North Haven responded

Thank you for your very kind review, Stephen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 26, 2023

My experience with the dealership overall has been ok. Service - Dominic - excellent Financial-Armad - excellent More

by jahines0
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic
Sep 27, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 22, 2023

Every thing was explained in great detail about my new Range Rover Excellent service love the car More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Land Rover North Haven responded

Tony, We are very happy to have provided you with such a positive experience! Bill, Geoff, and our team sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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