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Land Rover North Haven
North Haven, CT
299 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997.
This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership.
The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 299 reviews
December 15, 2023
Wow what a great experience from sales to finance department! Thanks to Tony and the whole team. department! Thanks to Tony and the whole team. More
by me
Verified CustomerEmployees Worked With
Other Employees :
Armad Hinton
December 05, 2023
Repeated top-tier Service from Jim, Geoff and Armand. Their personalized attention and genuine care on every level always make my buying experience exceptional. Every step was seamless. And their dedi Their personalized attention and genuine care on every level always make my buying experience exceptional. Every step was seamless. And their dedication ensures that I will come back for future purchases. Thank you for setting the bar high in customer service. More
by mbartlett828
November 27, 2023
I recently purchased a 2023 Discovery Land Rover. Our customer experience with Geoff McCoy and his team was exceptional. Very professional and customer focused. Our customer experience with Geoff McCoy and his team was exceptional. Very professional and customer focused. More
by mark.wilkman
November 24, 2023
Always a professional, knowledgeable, first class experience with the staff at JLR North Haven. Jim, Armad, Bill are my dream team that always make it a smooth and perfect process for me. experience with the staff at JLR North Haven. Jim, Armad, Bill are my dream team that always make it a smooth and perfect process for me. More
by Mc1291
Employees Worked With
Jim, bill, Armad
November 23, 2023
I was very upset that I mad no heat and in order to get heat I had to pay $198.00 to get the update. I also got no video for the work that was said to be needed. I had updates before and never paid for the heat I had to pay $198.00 to get the update. I also got no video for the work that was said to be needed. I had updates before and never paid for them. I wanted a new sport however after paying for update to have heat I am not going to do that. More
by KOA2017
November 22, 2023
2nd time-for air leak other issue remains paint issue not covered by Land Rover-clear coat wore off - only 28,000 miles on a garaged car— and Land River can’t stand behind this kind of issue— my 4 th Rover a covered by Land Rover-clear coat wore off - only 28,000 miles on a garaged car— and Land River can’t stand behind this kind of issue— my 4 th Rover and now will be my last More
by WERTHEIM3
Employees Worked With
November 20, 2023
The experience was amazing. Jeff was accommodating and patient. They made the entire process so easy they added a hitch for me and worked closely with Service to get all the par Jeff was accommodating and patient. They made the entire process so easy they added a hitch for me and worked closely with Service to get all the parts and installation done before I pick the car up. Amazing experience. More
by moconnell
October 31, 2023
Great customer service…. .my Range Rover was due for a large regular service and the beautiful loaner vehicle made the process a breeze…..check-in and pick up were fast and th .my Range Rover was due for a large regular service and the beautiful loaner vehicle made the process a breeze…..check-in and pick up were fast and the detailing of the interior was a very nice added touch More
by BigHouse
Employees Worked With
