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Land Rover North Haven

North Haven, CT

4.8
299 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 299 reviews

February 07, 2024

Very disappointed with their service. Will not go there again or recommend them. Very unhelpful. More

by NESSAHALL
Recommend Dealer
No
Employees Worked With
Amanda Peck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 09, 2024 -

Land Rover North Haven responded

Nessa, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 02, 2024

Good working with Bill; nice man who does an excellent job representing Executive and its dealerships. More

by DENNIS90
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Feb 03, 2024 -

Land Rover North Haven responded

Dennis, Thanks for sharing your thoughts about your experience with Land Rover North Haven. Bill and our team appreciate your business and hope to see you again soon! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

February 02, 2024

All went smoothly. But one alarm/part that I was told was fixed still continue to go off. I am returning next week for another 'look' More

by BLUEHOLE01
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Feb 03, 2024 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear Domenic and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 29, 2024

Pretty straightforward really no interaction that much just I sat and waited for it when it was done. They said it was done and that was it. There was really no explanation of what was done or how it was More

by Mkramm
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Jan 29, 2024 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. Domenic and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 19, 2024

State of the art showroom, immaculate service center, and incredibly attentive and knowledgeable staff. Always a pleasure to have our vehicle serviced at North Haven Land Rover. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you for your business and this review, Sharon. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 19, 2024

Always have great communication and have car ready when they say. Also make it so easy to drop car off for service and obtain loaner when needed. More

by SDCMEETINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 18, 2024

They are very accommodating and knowledgeable. I had an enjoyable experience with them when I had to have my Discovery fixed More

by JOSSRY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

Amanda is very friendly and accommodating. The dealership is always clean and presentable. The staff is also friendly More

by croach06515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Land Rover North Haven responded

Thank you so much for your kind words for Amanda, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

Excellent service… they got me in the car I wanted without hassle and accommodated my schedule More

by VMARINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jan 18, 2024 -

Land Rover North Haven responded

Thank you for your very kind review. Jim, Armad, and Geoff strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

January 17, 2024

I’ve been dealing with Land Rover of North Haven a number of times over the last year to rectify an issue I was not satisfied with. They worked with me, particularly the new GM Tony Braglia to make the situa More

by Cynthia
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Braglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jan 18, 2024 -

Land Rover North Haven responded

Cynthia, Thank you so much for choosing Land Rover North Haven! Please let Tony know if we can be of any more assistance! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

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