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Land Rover North Haven
North Haven, CT
315 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997.
This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership.
The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 315 reviews
November 13, 2022
Said my appointment was on Tuesday but never specified the actual date, showed up on Tuesday and my appointment wasn’t for another 2 weeks. Then I dropped off my car for a check engine light and it took t the actual date, showed up on Tuesday and my appointment wasn’t for another 2 weeks. Then I dropped off my car for a check engine light and it took them around 3 days to even get a diagnosis for my car, had to call several times. After day 3 and numerous calls my car was done because the engine was fine. All around just bad experience. More
by Anonymous
Verified CustomerEmployees Worked With
November 02, 2022
Awesome alway come here for my service need Domenic goes above and beyond to see that what gets done gets done and will informed me what need to take care of immediately no complaints very clean and friendl above and beyond to see that what gets done gets done and will informed me what need to take care of immediately no complaints very clean and friendly environment thank you all Awesome Awesome More
by DAPHNEY
Employees Worked With
October 30, 2022
Great people. Great service. Lives up to Land Rover reputation. Jim rick and Amanda are awesome. Great service. Lives up to Land Rover reputation. Jim rick and Amanda are awesome. More
by SHEP2
Employees Worked With
Other Employees :
Rick is 5 star too. , Armad Hinton, David Given
October 29, 2022
Always welcoming and knowledgeable. Good quality courtesy cars. Overall an excelkent service center. Regar dad Good quality courtesy cars. Overall an excelkent service center. Regar dad More
by CJMCLAREN
October 27, 2022
They got my issues with my vehicle fixed . The supervisor in the service department was awesome The supervisor in the service department was awesome More
by Jackieroun
October 22, 2022
Good, as expected for this type of vehicle, high end. The car option when yours is being serviced is great The car option when yours is being serviced is great More
by Benoit.keruzore
October 22, 2022
Friendly and knowledgeable staff. The service was performed fast and the cost was reasonable. I will be back again. The service was performed fast and the cost was reasonable. I will be back again. More
by srenchy66
Employees Worked With
Other Employees :
Alex
October 18, 2022
Geoff was very helpful in finding me the right vehicle in a time where they are hard to get. Everything that had to be done at the dealership was fast and easy. a time where they are hard to get. Everything that had to be done at the dealership was fast and easy. More
by DORRIE.CUNNINGHAM
Employees Worked With
Geoff McCoy, Armad Hinton
October 17, 2022
Staff was attentive to the repairs and worked with me to find the most cost effective solution. Unfortunately parts took forever to get but that is not the dealerships fault. find the most cost effective solution. Unfortunately parts took forever to get but that is not the dealerships fault. More
by NOT0
Employees Worked With
October 16, 2022
Super professional, helpful, and accommodating. The building is always spotless and clean. Everyone I’ve worked with here has been so kind. The building is always spotless and clean. Everyone I’ve worked with here has been so kind. More
by Jian.nehc
Employees Worked With
