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Land Rover North Haven
North Haven, CT
311 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997.
This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership.
The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 311 reviews
February 05, 2023
Service was excellent. They fixed all problems the first time without having to ask again They fixed all problems the first time without having to ask again More
by B.SAGGESE
Verified CustomerEmployees Worked With
Other Employees :
John Apuzzo, Armad Hinton
January 30, 2023
Awesome service! They pinpointed what was wrong with my Range and were able to fix it while I waited. Thank you! They pinpointed what was wrong with my Range and were able to fix it while I waited. Thank you! More
by alv20364
Employees Worked With
January 29, 2023
Amanda was awesome as always. She is very great with trying to understand the issue and relaying it back to John (who is great also) or whoever the technician is when you go She is very great with trying to understand the issue and relaying it back to John (who is great also) or whoever the technician is when you go More
by OAK2454
January 29, 2023
The representative that always assists me is Amanda, who is excellent. She is very customer focused, always willing to help and assist and explain everything to better understand what is going on. She has a is excellent. She is very customer focused, always willing to help and assist and explain everything to better understand what is going on. She has always been a major help. More
by J sthilaire
Employees Worked With
January 22, 2023
took 2 days for a routine check up and then are asked to pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive More
by KEVINJOYCE65
Employees Worked With
January 20, 2023
Amanda in the service department is very knowledgeable and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the services provided. More
by Greg Tarone
Employees Worked With
January 16, 2023
The staff is impeccable, prompt communication, very thorough. Love this dealership. And the best car wash I’ve ever had. thorough. Love this dealership. And the best car wash I’ve ever had. More
by Skeeterbug22
Employees Worked With
January 15, 2023
Excellent customer service by the service staff Very knowledgeable and courteous Dominic and Amanda are great knowledgeable and courteous Dominic and Amanda are great More
by jagman
January 14, 2023
Reliable honest service department. They go out of there way to please the customer. I recommend them to everyone I know. I won’t go anywhere else They go out of there way to please the customer. I recommend them to everyone I know. I won’t go anywhere else More
by ullooz50
