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Land Rover North Haven
North Haven, CT
299 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997.
This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership.
The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 299 reviews
January 12, 2023
Once again the service department was incompetent in performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband a performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband and I love this vehicle. Because of the insidiousness of the”damage” done from oil covering the undercarriage, battery, alternator, hardware, and everything else that came in contact with the leaking oil, we are not confidant that in 6 months, one year, 2 years, whatever, that this incident has not compromised the mechanical, technical, integrity of our car. They ruined our car and our confidence in its performance for an extended amount of time. Yes, there was a great attempt to rectify what should never have happened in the first place. That was appreciated. But nothing will help with our trust or peace of mind. This was not our first issue with service there but it was the most egregious. Service department never called to offer an explanation or apology. More
by IIMAGINHD
Verified Customer
January 12, 2023
Excellent work and communication across every encounter. Some charges seem to be much higher than necessary Some charges seem to be much higher than necessary More
by WNeary
Employees Worked With
January 10, 2023
Service department is very attentive and concerned about the customer which I always look for. the customer which I always look for. More
by Ctyankeefan1242
Employees Worked With
January 09, 2023
They are very responsive and made the service process painless. I would highly recommend to others. painless. I would highly recommend to others. More
by Review
January 08, 2023
Service was great. Scheduling was an issue, was told that the service would be completed in a day and it ended up taking 2 days: Scheduling was an issue, was told that the service would be completed in a day and it ended up taking 2 days: More
by MLAFRENAIS
Employees Worked With
January 07, 2023
Land rover in North Haven gives terrific friendly service always! I bought my vehicles out if state and tgey still treat me very well! always! I bought my vehicles out if state and tgey still treat me very well! More
by lauraa8
January 07, 2023
Fantistic Customer service very accomodating will definately be our go to dealer and we live 100 miles away. definately be our go to dealer and we live 100 miles away. More
by Phil & Kathi
January 06, 2023
Quick, honest, efficient visit. I have referred friends to the dealership from the Hartford area. I have referred friends to the dealership from the Hartford area. More
by Joshgorman3131
Employees Worked With
January 05, 2023
I can rely on good service provided by them. Got a loaner car when my car was at the service station. Got a loaner car when my car was at the service station. More
by INFO@CLARENCEDANIEL
Employees Worked With
