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Land Rover North Haven

North Haven, CT

4.8
314 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 314 reviews

January 02, 2025

The service center was professional and polite. The pre-purchase inspection report was through, reasonably priced, and promptly completed. More

by jrice30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

December 24, 2024

I had an extremely pleasant experience purchasing a vehicle at this dealership. Bill Was absolutely great throughout the entire process, communication is key and he was 100% the entire time. More

by Kamil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannielle Cureton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

December 22, 2024

Everyone is great. . I recommend this dealership to everyone.. service is great, staff is great.. More

by ROBJAY220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

December 07, 2024

I have had my Jaguar serviced twice during the past few years and quality of service has been excellent. Dom managed the service both times and he is a real professional. More

by Supersport193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dom met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

December 02, 2024

Sierra in service is great. North Haven location makes it easy to transact with and offers quality services. I would not buy or service a JLR product anywhere else. More

by rborofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Braglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear that Sierra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

November 19, 2024

They were very professional and on time . I also received a video from my mechanic. More

by PRosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

November 18, 2024

All of the staff is Friendly, helpful and provide quality work/service. Showroom and waiting area are the best of any dealership and they’ll buy you a meal from the dinner across the street while you wait. More

by KYLE.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Land Rover North Haven responded

Kyle, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

November 18, 2024

Best customer service in the area. From start to finish, they clearly communicated their findings and what steps are being taken to get you safely back on the road. Highly recommended More

by sidyip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Land Rover North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

November 17, 2024

The place and the people are amazing! ! Highly recommend. Very clean and honest. A+ service center More

by Kane.jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

November 16, 2024

It was a pleasure to work with the every one in the service to get my car serviced. Thank you. More

by JLAROSA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Land Rover North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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