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Land Rover North Haven

North Haven, CT

4.8
293 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 293 reviews

August 24, 2024

I like the no pressure sales and the courtesy as soon as you walk in More

by STONEWALLFARM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

August 06, 2024

Dom is responsive and always let's me know the problems and estimate to fix them. It's also great to have the loaner while my car is in the shop More

by D Manjoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Land Rover North Haven responded

We are very happy to hear that Dom provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 12, 2024

I recently had the pleasure of purchasing a vehicle at Land Rover and I cannot speak highly enough about my experience. From start to finish, the process was seamless and enjoyable. Rob, my sales consulta More

by Ginagrossman78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gengras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jul 15, 2024 -

Land Rover North Haven responded

Gina, It's fantastic to hear that Jim, Rob, and Tim provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Land Rover North Haven! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

June 28, 2024

The staff at Range Rover North Haven always goes above and beyond to accommodate me. My Velar is my first Range Rover purchase and I have been extremely satisfied with everything so far. Amanda takes owne More

by FURLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jun 30, 2024 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 26, 2024

Amanda and her teammates are amazing. They were all so helpful in understanding the technology in my new (pre owned) vehicle. More

by maillet_christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Land Rover North Haven responded

Thank you, Christina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 19, 2024

Quick and efficient work done by knowledgeable technicians. Building is clean, comfortable and inviting to be in. More

by kellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Braglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannielle Cureton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jun 19, 2024 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 15, 2024

Purchasing my first Range Rover Sport was an exceptional experience, thanks to the stellar service and efficiency at this dealership. Jim and Geoff on the sales team went above and beyond, showcasing their More

by Charles Sepulveda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton, Khalil Presley
Jun 16, 2024 -

Land Rover North Haven responded

Charles, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armad, Jim, Geoff, and our team, and we look forward to working with you again. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

June 06, 2024

Excellent Associate. A level of unrivaled service next to none. Sierra is really good at what she does. More

by JEFF.HIGENYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Land Rover North Haven responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sierra and our team and look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 27, 2024

Had trouble with this car from brand new vibration at 1100rpm I was told it was normal More

by upscalewelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
May 30, 2024 -

Land Rover North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 18, 2024

Domenic is great. He is so personable and helpful. I don’t know many of the other staff but would recommend the dealership. More

by monica.fradkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Land Rover North Haven responded

It has been a pleasure serving you, Monica. Quality customer service is always our priority, and we're happy to hear that Domenic met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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