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Land Rover North Haven

North Haven, CT

4.8
285 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 285 reviews

March 06, 2023

GREAT Team at the Land Rover North Haven! Management Team, Sales Team all professional and communicated expectations superbly More

by LADY-BIRD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Mar 07, 2023 -

Land Rover North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 03, 2023

The staff are extremely professional, and the process was quick and efficient. They kept me informed throughout the process, which is very much appreciated. More

by Dwayne Stallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Land Rover North Haven responded

Thanks, Dwayne, for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 11, 2023

Excellent customer service every time! The staff is pleasant and very polite. It’s always a nice Experience visiting. More

by BARBARNIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as a valued customer for many years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 09, 2023

Fast efficient service. Great communication on services needed and performed. Love the pick up from my location and complimentary wash. More

by Chris Landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Given, John Apuzzo, Armad Hinton
Feb 10, 2023 -

Land Rover North Haven responded

Thank you, Chris! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 05, 2023

Service was excellent. They fixed all problems the first time without having to ask again More

by B.SAGGESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Armad Hinton
Feb 05, 2023 -

Land Rover North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 30, 2023

Awesome service! They pinpointed what was wrong with my Range and were able to fix it while I waited. Thank you! More

by alv20364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Land Rover North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 29, 2023

Amanda was awesome as always. She is very great with trying to understand the issue and relaying it back to John (who is great also) or whoever the technician is when you go More

by OAK2454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Jan 29, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. Amanda, John, and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 29, 2023

The representative that always assists me is Amanda, who is excellent. She is very customer focused, always willing to help and assist and explain everything to better understand what is going on. She has a More

by J sthilaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. Amanda and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 22, 2023

took 2 days for a routine check up and then are asked to pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive More

by KEVINJOYCE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Peck
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Amanda in the service department is very knowledgeable and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the More

by Greg Tarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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