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Land Rover North Haven

North Haven, CT

4.8
311 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 311 reviews

April 29, 2023

Alberto brings a lot of amazing value to Land Rover North Haven, his consistency and commitment to help the customer is exceptional and hard to find. A+ service More

by Angel
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Alberto Rios
Apr 30, 2023 -

Land Rover North Haven responded

Thanks, Angel, for your feedback on your recent visit to Land Rover North Haven. I'm glad to hear that Alberto was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 24, 2023

Geoff was great through the entire process from selection to closing the paperwork. The car I bought was a surprise for my wife and Geoff went overboard in making it special for her. Will definitely go back More

by Kuldeep Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Land Rover North Haven responded

Thank you, Kuldeep, for taking the time to share your thoughts on working with Geoff and our team. Congratulations on your wife's new car! We're glad to hear we delivered such a great experience! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 21, 2023

I was warmly greeted the moment I walked in. Everyone was friendly, professional and went out of their way to make my purchase happen. Follow up was also amazing. More

by THEIRONRAIL.10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Land Rover North Haven responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 21, 2023

Experience was fine except for the cost. $308 is too much for an oil change More

by JOEFRIEDLER
Recommend Dealer
Yes
Apr 22, 2023 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We appreciate your business and will share your comments with the team. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 20, 2023

David was very kind, helpful, knowledgeable, and efficient! I would recommend sending anyone I know to David! More

by AGOODMAN0216@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
David Given
Apr 20, 2023 -

Land Rover North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Land Rover North Haven are glad to have you as a customer. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 20, 2023

Prompt and courteous service with timely updates. The notification was well thought out and the service completed within a reasonable length of time. I got my car back shiny clean inside and out. More

by Jeffrey Salomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Land Rover North Haven responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 19, 2023

Always a pleasure servicing my vehicles here. The staff is great and very accommodating. Mike More

by Mc1291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 18, 2023

Professional, knowledgeable, and very pleasant. Did the job on a timely manner. Gave me a convenient appointment. More

by Nadiasgirgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Armad Hinton
Apr 18, 2023 -

Land Rover North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 16, 2023

One of the reasons we bought from Land Rover is because we live in town and wanted that convenience. There are many dealerships in North Haven and nearby to choose from. We had heard they were good and the More

by MPAYETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 14, 2023

North Haven Land Rover takes great care in making sure we are satisfied with their service. We appreciate the time and care they put into our vehicle. More

by LR Discovery Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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