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Land Rover North Haven

North Haven, CT

4.8
285 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 285 reviews

April 06, 2023

I purchased a Defender 130 this year and Geoff McCoy was extremely helpful and knowledgeable, managing all my questions and delivering a beautiful car! More

by megfuller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Land Rover North Haven responded

Thank you for sharing your experience with Geoff here at Land Rover North Haven. We hope you're enjoying your vehicle! Thank you for the five-star rating. We appreciate your business and hope to see you again soon. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 06, 2023

Thank You Amanda for great service appreciated the full time communications during my last service More

by BMASSEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Amanda delivered such a great experience. We look forward to serving you for years to come. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 04, 2023

my experience with this dealership has been completely positive... thank you very much for your great work. More

by jaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

jaxson responded

5 stars for North Haven Land Rover dealership...

April 03, 2023

The best car buying experience I have ever had. Professional, courteous and friendly. Always there to help and assist. More

by jroettger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Apuzzo, Armad Hinton, David Given, Alberto Rios
Apr 04, 2023 -

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 03, 2023

The whole staff was and is responsive and knowledgeable. The buying experience was easy from start to finish as was the setup. It was very nice that they came to our house to help with the app. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Apr 04, 2023 -

Land Rover North Haven responded

Joe, Thanks for sharing about your experience with Land Rover North Haven. Geoff, Alberto, and Jim appreciate your business and hope to see you again soon! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 03, 2023

Alberto and David were very helpful and extremely professional in the sale and the explanation of the several functions of the vehicle More

by Megachi111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Given, Alberto Rios
Apr 04, 2023 -

Land Rover North Haven responded

Thank you so much for choosing Land Rover North Haven! Congrats on your new purchase, and let Alberto, David, and our team know if we can be of any more assistance! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 03, 2023

Alberto took the time to address my needs and ensure he found a resolution. He kept me in the loop which was appreciated More

by Ap
Recommend Dealer
Yes
Employees Worked With
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Apr 03, 2023 -

Ap responded

Great teamwork in resolving my issue

March 31, 2023

Bill in Sales he is amazing! Gentleman supposed to assist me with tech was unprofessional, he never checked in to help me after getting annoyed about my questions..I still do not More

by gvb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Mar 31, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

March 31, 2023

Great customer service Alberto was beyond helpful he was a pleasure to work with always answered /responded any time I reached out to him !! More

by BernadetteV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Mar 31, 2023 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business, Bernadette, and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 30, 2023

Outstanding professionalism, product knowledge and attention to detail. Follow up and genuine customer service is a constant in a world where this is becoming a rarity. Thank you. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Given, Alberto Rios
Mar 31, 2023 -

Land Rover North Haven responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Land Rover North Haven! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

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