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Land Rover North Haven

North Haven, CT

4.8
285 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 285 reviews

May 02, 2023

Dealership experience was incredible. Great communication. Timely service. Dealership/service department immaculate and efficient. Vehicle had full tank of gas and was cleaner than when w More

by jgjbgjbjhb
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
May 02, 2023

Outstanding from the day we orders the car back in December Professional, courteous and always available for questions etc More

by GHARLA@BAGELAUSA.COM
Recommend Dealer
Yes
Employees Worked With
Robert and John Apuzzo
May 02, 2023 -

Land Rover North Haven responded

Here at Land Rover North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

May 01, 2023

Awesome. Switched dealership service from Warwick, RI because of that dealers bad service. Very happy, don't mind driving one hour away knowing I'll have bett More

by AC Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 01, 2023

Polite, Professional and Proficient. Geoff and Armad went above and beyond to make the experience five-star worthy. Both were very knowledgeable and took the time needed to make sure the More

by AshleyC212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Armad Hinton
May 02, 2023 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven, Ashley. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 29, 2023

Alberto brings a lot of amazing value to Land Rover North Haven, his consistency and commitment to help the customer is exceptional and hard to find. A+ service More

by Angel
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Alberto Rios
Apr 30, 2023 -

Land Rover North Haven responded

Thanks, Angel, for your feedback on your recent visit to Land Rover North Haven. I'm glad to hear that Alberto was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 24, 2023

Geoff was great through the entire process from selection to closing the paperwork. The car I bought was a surprise for my wife and Geoff went overboard in making it special for her. Will definitely go back More

by Kuldeep Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Land Rover North Haven responded

Thank you, Kuldeep, for taking the time to share your thoughts on working with Geoff and our team. Congratulations on your wife's new car! We're glad to hear we delivered such a great experience! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 21, 2023

I was warmly greeted the moment I walked in. Everyone was friendly, professional and went out of their way to make my purchase happen. Follow up was also amazing. More

by THEIRONRAIL.10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Land Rover North Haven responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 21, 2023

Experience was fine except for the cost. $308 is too much for an oil change More

by JOEFRIEDLER
Recommend Dealer
Yes
Apr 22, 2023 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We appreciate your business and will share your comments with the team. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 20, 2023

David was very kind, helpful, knowledgeable, and efficient! I would recommend sending anyone I know to David! More

by AGOODMAN0216@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
David Given
Apr 20, 2023 -

Land Rover North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Land Rover North Haven are glad to have you as a customer. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 20, 2023

Prompt and courteous service with timely updates. The notification was well thought out and the service completed within a reasonable length of time. I got my car back shiny clean inside and out. More

by Jeffrey Salomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Land Rover North Haven responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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