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Land Rover North Haven
North Haven, CT
285 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997.
This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership.
The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 285 reviews
Verified Customer
June 18, 2023
I started with Geoff showing us and explaining the different models. Alberto rode with us and explained the options of the Discovery model that we were interested in. Armad showed us the finance optio different models. Alberto rode with us and explained the options of the Discovery model that we were interested in. Armad showed us the finance options and did the paperwork. By far the best experience I have ever had at a car dealership. I am now a lifelong Land Rover owner. More
by thomasroche2016
June 13, 2023
I had a magnificent service from the staff. They were very professional, patient and helpful in helping me to get the right vehicle for my needs. I HIGHLY recommend them , you won't get disappo They were very professional, patient and helpful in helping me to get the right vehicle for my needs. I HIGHLY recommend them , you won't get disappointed and they will meet your expectations . More
by drcanond
June 11, 2023
Did not have the part needed due to it being on backorder and had no idea when it would be available again. But took the opportunity to suggest other things that they could work on in excess of $6000 and had no idea when it would be available again. But took the opportunity to suggest other things that they could work on in excess of $6000 More
by TTHINCKLEY
Employees Worked With
May 29, 2023
Outstanding staff in service. Service advisors are on top of it every time I bring our cars in. Service advisors are on top of it every time I bring our cars in. More
by JKronholm
May 27, 2023
Makes servicing my vehicle easy. Polite and efficient staff. Thank you to all members of staff involved Polite and efficient staff. Thank you to all members of staff involved More
by MARTIN.MACKAY1956
May 20, 2023
Land Rover has always been very accommodating, professional, and quick with their help. I always feel welcomed and know my car is in great hands. There is never an issue. professional, and quick with their help. I always feel welcomed and know my car is in great hands. There is never an issue. More
by Zeph
Employees Worked With
May 14, 2023
It is run as an insular “club” with no sense that the customer is truly valued customer is truly valued More
by EFSMITH
Employees Worked With
Other Employees :
John Apuzzo, Armad Hinton
May 14, 2023
Great service team and technicians! Jim, Bill and Dave from sales and parts are true professionals! Jim, Bill and Dave from sales and parts are true professionals! More
by JMM
May 12, 2023
They made me feel very comfortable while I waited and took very good care of my car. took very good care of my car. More
by elizabethauwarter
