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Land Rover North Haven

North Haven, CT

4.8
299 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 299 reviews

July 25, 2023

Friendly, prompt professional customer service! Will be back again again for service in the future! More

by mao.hop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Land Rover North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 25, 2023

Dominic is excellent - he communicates clearly and effectively in a very timely manner. He’s a great addition to your team. More

by NBARUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Land Rover North Haven responded

We are very happy to hear Domenic provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 25, 2023

Great experience purchasing and follow through on my new Range Rover Sport. Proactive communication throughout the entire process. More

by JOHN.ZINNO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armad Hinton, David Given, Alberto Rios
Jul 26, 2023 -

Land Rover North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Range Rover Sport, John, and don't hesitate to reach out if you need anything else. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 21, 2023

Completed all service as expected and brought my car back to me which was very helpful. More

by ttordanato
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 19, 2023

It is a very good dealership and all the staff are very helpful and friendly. More

by pvdobratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in sales
Jul 20, 2023 -

Land Rover North Haven responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 17, 2023

Outstanding service Excellent staff Great location Nice car Jim Aiken and staff ; simply the best More

by DR.FERNEINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton, Alberto Rios
Jul 18, 2023 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 11, 2023

Fantastic experience. Geoff McCoy professional, knowledgeable and great to work with. Armad Hinton also wonderful. More

by Murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jul 12, 2023 -

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 11, 2023

Geoff and Armand made the purchase process seamless and were a pleasure to work with :) Thank you! More

by Poppyrlipton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Geoff and the team met your expectations. Thank you again for choosing Land Rover North Haven! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 06, 2023

Everyone was very nice. Everyone was very nice. And very pleasant and helpful with all of my questions and concerns More

by EASALAM2
Recommend Dealer
Yes
Employees Worked With
Don't remember, but she was a woman.
Jul 07, 2023 -

Land Rover North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 04, 2023

Very nice and welcoming but I don't think the technical staff is up to the task...mechanics are needed who knows what they are doing. More

by marlenebaileyy59077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Apuzzo, Armad Hinton
Jul 05, 2023 -

Land Rover North Haven responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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