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Land Rover North Haven

North Haven, CT

4.8
299 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 299 reviews

August 30, 2023

Very helpful and responsive Dominique was responsive to my text and calls. My car was serviced quickly. I appreciate that delivered my car back to me at work. More

by marchesi4
Recommend Dealer
Yes
Employees Worked With
Dominique
Aug 31, 2023 -

Land Rover North Haven responded

Thank you for the kind words for Dominique in our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 29, 2023

LR of North Haven is an Immaculate dealership with a courteous, professional and knowledgeable staff. More

by JayB1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Land Rover North Haven responded

Jay, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 25, 2023

Sierra was extremely helpful and very professional. Glad to have relocated near a clean and proficient Land Rover Dealership. More

by annamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Armadante-Jetta
Aug 26, 2023 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear that Sierra and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 23, 2023

Efficient and friendly staff. Quick service. Comfortable waiting area. Was able to schedule an appointment very quickly. More

by PAT308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 22, 2023

Amanda was great as usual. Very attentive to detail and the consummate professional. I have known her for 5 plus years now and each time I visit, the provides the same excellen More

by OAK2454
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 15, 2023

Excellent style of business execution with professionalism at its ultmost. My experience was nice with staff display of curteousness More

by TOPEDADA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Amarante Jette
Aug 15, 2023 -

Land Rover North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven; we look forward to having you as a valued customer for many years to come. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 11, 2023

Great people, great service, easy to get to. Nice waiting room, good loaner cars. Nice video of work completed. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech John
Aug 14, 2023 -

Land Rover North Haven responded

Tom, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 11, 2023

This dealership was the best I have ever had the pleasure to deal with. I have bought several new cars during my lifetime and this was the best experience I have ever had. Geoff right off the bat made me fe More

by Stowemobile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton, Alberto Rios
Aug 14, 2023 -

Land Rover North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Geoff, Roberto, Armand, and our team here at Land Rover North Haven are glad to have you as a customer. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

August 10, 2023

Thank you everybody and Alberto Rios for help me to get may new car I appreciate More

by JUSTO07B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton, David Given, Alberto Rios
Aug 11, 2023 -

Land Rover North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

Aug 11, 2023 -

JUSTO07B responded

Thank you puzzo general manager, Alberto here too and all the people help me appreciate thank you

August 10, 2023

Dominic make for a great car servicing experience. He keeps me coming back for sure. 😊 More

by MRICH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Land Rover North Haven responded

Thank you for your review and kind words for Domenic! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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