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Land Rover North Haven

North Haven, CT

4.8
299 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 299 reviews

September 20, 2023

Staff is very personable. Repairs and maintenance was done very promptly and I was informed of progress. More

by jemmanuel_ie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 18, 2023

I had always had excellent and professional service from this dealership. Would shop there again. More

by CHRISELWOOD444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Sep 19, 2023 -

Land Rover North Haven responded

Thank you so much, Chris, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 16, 2023

Welcoming and easy to work with. Thank you Geoff and Armad! You both made it easy. More

by crp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Sep 17, 2023 -

Land Rover North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Land Rover North Haven are glad to have you as a customer. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 15, 2023

Excellent service adviser’s all staff went above and beyond taking care of us. Dominic was very good at getting me into and out of there quickly swiftly. Thank you 🙏 More

by KESHWALA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 12, 2023

Sierra was great. She was very on top of things with their text message system keeping me updated on my vehicles progress. More

by lsidoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Sep 13, 2023 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Sierra here at Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 11, 2023

I have always had exceptional customer service from this dealership, and I would highly recommend them More

by RENEE1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Land Rover North Haven responded

Renee, Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 11, 2023

Please to do business with Range Rover of North Haven in that they were courteous and professional. More

by Dac_51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armad Hinton, Robert Paolella
Sep 12, 2023 -

Land Rover North Haven responded

Thanks for your feedback on your recent visit to Land Rover North Haven. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 07, 2023

Mr. McCoy and Hinton were on the ball at every step of my truck buying process. They were quick to and did what they said they were going to do. A rare occurrence these days! More

by WhiteLightningjr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Sep 08, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armad and Geoff, and we look forward to working with you again. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 07, 2023

When I bring my SUV for service, I am confident that it will be done right the first time. The staff are very friendly and always have my loaner ready. More

by F_CAYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 05, 2023

Overall and pleasant and great experience from dropping off the car, to keeping us updated & communicating with us (text - so great) and then even delivering it to us. Great service More

by tim_michaela
Recommend Dealer
Yes
Employees Worked With
sierrA
Sep 06, 2023 -

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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