Land Rover New Rochelle

I always get great service from Larchmont Land Rover. This time I left my cell phone in the loaner car. I called the dealer and Johan offered to drive it to my home, which was out of his way. This is ind This time I left my cell phone in the loaner car. I called the dealer and Johan offered to drive it to my home, which was out of his way. This is indicated of the service that Larchmont LR provides its customers. I highly recommend them. More

It was easy, friendly and efficient. I would recommend to a friend. I applaud the fact that you want feedback however your process is way to laborious. I am not a person that remembers names however I b to a friend. I applaud the fact that you want feedback however your process is way to laborious. I am not a person that remembers names however I brought my car in on Thursday at 8am on Januray 17th in the Larchmont location. Hopefully you know who is working there. More

The service at Land Rovef of Larchmont was excellent. The sales guys work with me, they did not put sales pressure on me at all. I will go to this dealership just for the service. sales guys work with me, they did not put sales pressure on me at all. I will go to this dealership just for the service. More

I had my Land Rover serviced here 3 times...each time after I picked it up, something else happened that caused me to return it (one time it had to be towed). Most recently, I had a 60K mile service per after I picked it up, something else happened that caused me to return it (one time it had to be towed). Most recently, I had a 60K mile service performed, turned out that I needed rear brake pads. Marty convinced me that I should do it at LR For convenience factors - being my truck was already there vs. taking it to a discount brake shop. Upon picking it up, I heard an annoying sound from the rear tires and had to return it to the shop three days later on New Years Eve. Upon returning it, I got no apologies that this caused you an inconvenience, no reimbursement on the $1400 bill, nothing. The only response I got was it was a bent dust guard and happy new year. Not the level of customer service I expect from Land Rover. I am so irritated with the whole experience that I refuse to purchase another Land Rover or Range Rover. More

I brought my car in to have it serviced...And like always I received quick and efficient service. My only regret is I did not purchase my vehicle from this dealership, however I will not make that mistake o I received quick and efficient service. My only regret is I did not purchase my vehicle from this dealership, however I will not make that mistake on my next purchase. More

Steve was great to work with. He was very friendly and direct about the car. The negotiation went quickly and we did not feel rushed or pushed into anything we didn't need. Very comfortable experience. direct about the car. The negotiation went quickly and we did not feel rushed or pushed into anything we didn't need. Very comfortable experience. More

Friendly, easy and fair. Overall, they want to sell you a car so they were willing to negotiate kindly and fairly, and ended up giving us a great price on the car. Our salesman was kind, attentive, but not p car so they were willing to negotiate kindly and fairly, and ended up giving us a great price on the car. Our salesman was kind, attentive, but not pushy, and answered all our questions without trying to sway us one way or another. All in all, a comfortable environment that took the edge out of 'sales'. Would definitely recommend Land Rover Larchmont and especially Pete. More

The customer service was good. However the overrall repair service was horrendous. Took the vehicle in to replace the ABS and a new battery. Picked up the vechile two days later and a day later the car repair service was horrendous. Took the vehicle in to replace the ABS and a new battery. Picked up the vechile two days later and a day later the car could not start. I was sold a defective battery for a new one,the service light was constantly on, plugs were no reconnected. After three visits to correct the problem they were still unable to do so. My vehicle felt worst after I took it to this dealer. Never again. Wesley Watson More

Always a pleasure to work with Johan. He's is always detailed in his explanations of required work or additional issues. Work was done in a timely fashion and didn't turn out to be as much as anticipat detailed in his explanations of required work or additional issues. Work was done in a timely fashion and didn't turn out to be as much as anticipated. More

I would certainly recommend Land Rover of Larchmont. All the staff were professional and courteous. Pete was amazing - warm and friendly, he greeted us and made us feel welcome from the moment my husband an the staff were professional and courteous. Pete was amazing - warm and friendly, he greeted us and made us feel welcome from the moment my husband and I walked in. He is very knowledgeable about the cars and took us patiently step by step through the process of buying our new Range Rover. It was an absolute pleasure working with him! I would also like to thank Frank for helping us get all of our documents in order....what can be the more stressful part of buying a car was made easier with your help. More