Land Rover Naperville

A solid dealership.....but a salesman makes the difference I live downtown Chicago and not far from another Land Rover dealership in Chicago I contacted Patrick Jaguar in Naperville last year for a new Jagua I live downtown Chicago and not far from another Land Rover dealership in Chicago I contacted Patrick Jaguar in Naperville last year for a new Jaguar that was priced the best out there. I was immediately treated with amazing customer service from Christopher Peterson .He treated me like a friend and didn't once try to sell me something I wasn't interested in. Christopher Peterson was great with email and phone follow up and always checked on how the vehicle was doing. That being said I contacted Chris again to see if he can find me a pre driven Range Rover Sport not only did he find me one offsite and purchased it and he made sure it was at the dealer under my time line since I was leaving out of town. I drove out to Chris and he was waiting at the door for me and I was able to purchase the vehicle within 45 mins. There is more than one reason I drove past 3 Rover dealers to get to Chris. By far the best service I have seen in a long time. For sure, I will make another purchase from him. Christopher understands the consumer has a lot of options; no offense but cars and car dealers are interchangeable these days. It's the level of service and a dealer actually treating you like a true customer. This dealership said more thank you's in 45 minutes than most dealers probably say all day. The dealer and Christopher "get it". Go receive a level of service and "value for price" like it was 20 years ago........ More

Been a Patrick BMW customer for years It was time to get my wife into a new vehicle....was determined to get her a Land Rover....Gary Davis has helped our family over the years with our ne It was time to get my wife into a new vehicle....was determined to get her a Land Rover....Gary Davis has helped our family over the years with our needs....Gary was very helpful and accomadating in our search for an Evoque....he arrived at the Land Rover dealer to help us with delivery of the new vehicle....the sales team and management over at Land Rover were terrific....could tell the culture was similar .....thanks Lou More

Purchase of LR Discovery Chris Peterson is very knowledgeable and helpful which made for a great car buying experience! We would definitely recommend Chris and this dealershi Chris Peterson is very knowledgeable and helpful which made for a great car buying experience! We would definitely recommend Chris and this dealership to anyone interested! More

Happy return customer - 2 LR4's in a row and love them First off we absolutely love our LR4. This is our second one and they are an unbelievable and capable SUV. Beats anything on the market in my mind. First off we absolutely love our LR4. This is our second one and they are an unbelievable and capable SUV. Beats anything on the market in my mind. Secondly, The entire team at LandRover in Naperville are great. We have worked with Chris two times buying two different LR4s and he is great. They worked out a fair deal and provided excellent service along the way. More

great expirience We found the perfect vehicle at Naperville Land Rover Dealer. After filling out online request form, I got phone call from Jack at 9pm in evening and We found the perfect vehicle at Naperville Land Rover Dealer. After filling out online request form, I got phone call from Jack at 9pm in evening and he got a vehicle matching most of our requests. Next day we got the car. Everything works perfect. More

Awesome lease experience!!!!! My wife and I came in to test drive a new Evoque. As soon as we got out of our car we were warmly greeted by Jack Gifford. He intently listened to wha My wife and I came in to test drive a new Evoque. As soon as we got out of our car we were warmly greeted by Jack Gifford. He intently listened to what we were looking for price and option wise. He then proceeded to go grab the perfect car for us, after a short test drive we knew this was the car. Jack and the staff were very efficient in appraising our trade and presenting us with numbers. After a very short and painless negotiating session my wife and I were introduced to Ralph Rzucek in F&I. Ralph did a great job explaining our lease to us and did very little after-market pushing on us. He was respectful of our choice to not purchase any additional add ons, he was very professional. My only very minor gripe was a sales manager never came out and did a turn or introduced him/herself. Overall I would definitely recommend Patrick to anyone in the market for a new LR or Jag. More

Refreshing This is the way you want to shop for a vehicle. There was no pressure from the salesman. Great customer service from start to finish. This is the way you want to shop for a vehicle. There was no pressure from the salesman. Great customer service from start to finish. More

A good experience. My wife and I are a two Jaguar family and have owned four Jaguars, three had been purchased at one dealership. I recently decided to purchase a new 2 My wife and I are a two Jaguar family and have owned four Jaguars, three had been purchased at one dealership. I recently decided to purchase a new 2015 Jaguar XF to replace my 2009 XF. Rather than return to the other dealer, I decided to contact Naperville Jaguar and I'm glad I did. Both the salesperson Nancy Castro and the general sales manager Daniel Loose were a pleasure to do business with. There was no sales hype, nor pressure. I received a reasonable trade-in offer, as well as a good price on a new XF. More

Best in class customer service! The team at Jaguar Land Rover of Naperville were knowledgeable, easy to work with, and most importantly made sure I found the right car. My initial co The team at Jaguar Land Rover of Naperville were knowledgeable, easy to work with, and most importantly made sure I found the right car. My initial conversation online was seamlessly transferred to my in person meeting/test drive with Phillip. This experience will definitely make me a repeat customer. Thanks again for all your help, LV More

Very good dealership! Leased a new Jaguar F Type S. Nothing negative to say about the experience. I have to say that among all the dealers I spoke to, this is one of the fe Leased a new Jaguar F Type S. Nothing negative to say about the experience. I have to say that among all the dealers I spoke to, this is one of the few places where I didn't feel like the dealer was trying to squeeze as much money out of me as possible. I got a fair deal and I felt very comfortable throughout the buying experience. Top notch dealership. More