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Land Rover Naperville

Naperville, IL

2.2
215 Reviews
Our dealership is a proud member of the Patrick Dealer Group. Family-owned and operated for 4 generations, our team knows just what it takes to provide each of our customers with a high-level customer service experience. From the moment you arrive in our showroom, you’ll find much more than an extensive collection of luxury vehicles – instead, you’ll find a team that is committed to putting your needs first. New, Used and Certified Pre-Owned Range Rover, Defender and Discovery Models for Sale in Naperville, Il Whether you’re shopping for a new luxury SUV or a quality pre-owned vehicle, you’ll find exactly what it is that you’re looking for in our showroom. Offering vehicles such as the Defender, Discovery, Discovery Sport, Range Rover, Range Rover Sport, Range Rover Evoque, and Range Rover Velar, our team is committed to providing our customers with a selection of vehicles that’s truly second to none. Not only that, but with an array of comprehensive financing and leasing options available to all of our customers, you can rest assured knowing that when you shop with us, we’ll do whatever it takes to ensure that the vehicle of your choosing is well within your budget.
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1559 W Ogden Ave

Naperville, IL

60540

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Showing 215 reviews

October 05, 2017

Purchase d a vehicle, the wait was a little longer than anticipated to complete the transaction but all in all, I am happy with the vehicle, customer service a More

by GolfLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Peterson
Oct 06, 2017 -

Land Rover Naperville responded

We are very happy to hear that your experience at Jaguar Land Rover of Naperville was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to hear our team took good care of you. We will work on trying to make the experience a little quicker. Thank you again! -Patrick Dealer Group Customer Relations Team

September 20, 2017

New car purchase It was great working with Chris while choosing which model fit my preferences while staying within my budget. He was knowledgeable on all the packages More

by Kjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris peterson
Sep 22, 2017 -

Land Rover Naperville responded

-Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Jaguar Land Rover of Naperville Sale Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Chris was able to make that happen for you with his knowledge while keeping you within a budget that worked for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"!

August 10, 2017

Excellebt Great service by Chris Peterson. Good price and assistance throughout the process. Will always buy from Chris and Naper Land Rover Jag for all car nee More

by ftypejag1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
Aug 18, 2017 -

Land Rover Naperville responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Jaguar Land Rover of Naperville Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Chris was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

August 09, 2017

Chris Peterson is the best! We are long time clients of Chris and never have to wonder if we are getting a fair price on our cars. He is knowledgeable and fantastic to work with. More

by ftypelover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Viti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2017 -

Land Rover Naperville responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Jaguar Land Rover of Naperville Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Chris was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

July 08, 2017

Poor customer service Save your time and don't go there, Steve nice guy, everybody else not professional at all. If you have questions after car purchase they will ignore y More

by Poor service
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel Loose
Jul 10, 2017 -

Land Rover Naperville responded

Thank you for contacting the Patrick Dealer Group Customer Relations Team. We appreciate the opportunity to hear from our present and past customers; however, we apologize for the circumstances that prompted your contact, regarding the service experience at Jaguar Land Rover of Naperville. Customer satisfaction is one of our top priorities. We apologize if The Jaguar Land Rover of Naperville Sales Department has not represented this commitment. Customer feedback is always appreciated. We will contact the dealer management team to advise them of your concern(s). If you have any additional questions or concerns regarding your dealership experience that we can assist with, please contact us further at customerservice@patrickcars.com.

June 22, 2017

Great place I had a pleasant experience buying the car . Chris was very helpful and patient during the entire process. I would highly recommend Patrick Land Rover More

by Saideep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Peterson
Jun 27, 2017 -

Land Rover Naperville responded

We are very happy to hear that your experience with the Jaguar Land Rover of Naperville Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. We are glad that Chris could help make this a memorable one! Thank you again! -Patrick Dealer Group Customer Relations Team

May 09, 2017

Great Service Great service. Chris Peterson was very professional and spent a lot of time with us going over the car and assisting us with our purchase. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
May 12, 2017 -

Land Rover Naperville responded

-Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Jaguar Land Rover of Naperville Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Chris was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

May 01, 2017

Range Rover Sport - Great Experience! We had a great experience working with Chris Peterson at Jaguar Land Rover of Naperville. He spent hours with me the day I picked up my new 2017 Range More

by gucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
May 05, 2017 -

Land Rover Naperville responded

-Patrick Dealer Group Customer Relations Team would like to Thank you for the 4.6 Star Review! Please let us know what we can do better next time to receive all 5 stars! Jaguar Land Rover of Naperville Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Chris was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

March 30, 2017

Awesome Deal We test drive and purchased a New F-Pace Dom Chris Peterson he was honest and gave us the best deal he could, we are overjoyed with our purchase and w More

by Conklinracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
Mar 31, 2017 -

Land Rover Naperville responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 4.5 Star Review! Land Rover Jaguar of Naperville Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Chris was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! Please let us know how we can achieve a full 5 star rating upon your next visit! -Patrick Dealer Group Customer Relations Team

March 21, 2017

Dissapointed I purchased my 2nd vehicle from Patrick Jaguar in Naperville which was an Audi SQ5. My 1st experience with the salesperson was not that great but he More

by JoeP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I would not like to put a name out there until they make good on the additonal equipment that came with the Car
Mar 24, 2017 -

Land Rover Naperville responded

The Patrick Dealer Group Customer Relations Team would like to apologize for your disappointment with Jaguar/Land Rover of Naperville Sales Department! Patrick Dealer Group is striving to make a difference in the customer service experience and if you haven’t already spoken with the Sales Manager at our store we would like to research your visit. If you are willing for us to do some research we would ask that you reach out to customerservice@partrickcars.com with your full name, email or best number of contact.

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