Land Rover Naperville

My purchase of a Jaguar F Type Convertible At firtst I was reluctant to visit based upon a previous experience about 14-15 months prior. I am glad though that I did. The showroom was busy on At firtst I was reluctant to visit based upon a previous experience about 14-15 months prior. I am glad though that I did. The showroom was busy on that Saturday, June 30, 2018. The first person to meet and greet me was John Karoumi, the General Sales Manager. After spending a isgnificant amount of time with me he called for a sales person to take me for a test ride on the F-Type. The saleman's name is Lev Akdemir. Once again Lev spent plenty of time with me driving the vehicle and explaining the car to me. The treatment by both gentlemen was exemplary. Both of the men made the purchase painless and seamless. Since my purchase of the vehicle both men have followed up with me to ensure I am a happy customer.... which in case you cannot tell I am. I would hihly recommend these two gentlemen if and when you are in the market for either a Jaguar or Land Rover or even their nice collection of used vehicles. More

Best car buying experience The general manager, Dan Loose and sales associate, Bryce were exceptionally professional and helpful to make our car purchase very enjoyable. Our rel The general manager, Dan Loose and sales associate, Bryce were exceptionally professional and helpful to make our car purchase very enjoyable. Our relationship with the Patrick dealership started 10 years back. Since then we have purchased two new and two used cars. Out of that two purchases are from the Jaguar Land Rover of Naperville. More

Great Team at Jaguar of Naperville We had a great car buying experience at Jaguar of Naperville. Our sales associate, Chris Peterson, is very knowledgeable and experienced of the Jaguar We had a great car buying experience at Jaguar of Naperville. Our sales associate, Chris Peterson, is very knowledgeable and experienced of the Jaguar brand. His follow up was very professional. The team, led by John Karoumi, all were extremely helpful during the buying experience. I would recommend visiting Jaguar of Naperville. John, Dan , Chris and the rest of the team will treat you like family! More

GreatExperience Philip Merza was very helpful in the car shopping process. He helped us find the perfect fit for our family, The finance manager made the process ea Philip Merza was very helpful in the car shopping process. He helped us find the perfect fit for our family, The finance manager made the process easy and he was very friendly. Overall, great experience and we love our new car. More

Great Experience Dan Bryce was very helpful in making our decision! We were shown various options and as ons. The business manager was also very informative. Overall Dan Bryce was very helpful in making our decision! We were shown various options and as ons. The business manager was also very informative. Overall, the dealership did great! More

Treated like family when buying a car! We recently bought a Range Rover Evoque from Patrick Land Rover. After shopping around since November, we knew we found the right dealership. Our sale We recently bought a Range Rover Evoque from Patrick Land Rover. After shopping around since November, we knew we found the right dealership. Our sales Rep Dan Bryce keep in contact with me and followed up quickly with any questions. With our budget we thought we could not afford the Evoque we wanted. When Dan expressed our concerns, Jeff his sales manager asked us what payment we needed to be at. He somehow got us down to the same lease we where paying for a $8000 cheaper Ford Edge Sport. Jeff and Dan took care of us like we were part of the his family, very honest and sincere. They even helped us buy out our Ford lease 3 months early. What really impressed me was Jeff said "I want you to be happy with your purchase and I will make sure you leave a happy customer: We did! Eric in finance was great to deal with and made the financial process very smooth while not trying to hide anything from you. He showed us real numbers, not inflated rates and numbers changing like other dealerships. I got a tour of the service shop and meet Matt Herzog, who was great in getting me pricing for aftermarket Land Rover accessories. Dan Fazil showed use how to use all the great features of the Evoque, set up our phones, and the Apps on our phones. He even gave us his cell number and told use to call him anytime. Of course, we did the next day on a Sunday. He answered and helped us with our infotainment system and even offered to come to our house! The team at Patrick Land Rover/Jaguar made us feel like we are part of their family. Best car buying experience we have ever had. I can not wait until the update the Range Rovers in 2020, we will be the first in the door to buy a car from them. Thank you for helping us get my Wife her dream car.! refer your friends, you will not be disappointed. Joe and Nicole Vida More

Best Service and Sales Experience I always service my Range Rover at Land Rover Naperville. Their service is so good I drive down from Wisconsin to have my car serviced. Tony always ta I always service my Range Rover at Land Rover Naperville. Their service is so good I drive down from Wisconsin to have my car serviced. Tony always takes really good care of my car. Most recently I decided to trade my car in and buy a new one. Tony got me set up with a sales guy named Iman. I was so pleased with Iman’s knowledge, professionalism, and over all enthusiasm. I couldn’t ask for anything more. More

Excellent right up until the very end Let me start off by saying that Howard (my salesperson) is such a wonderful man. Very knowledgeable about his products, very helpful when answering an Let me start off by saying that Howard (my salesperson) is such a wonderful man. Very knowledgeable about his products, very helpful when answering any questions. Made the whole luxury vehicle purchase such a positive experience. I met several other staff throughout the process of ordering my custom vehicle & all were delightful. when it came to delivery of my vehicle, everything ran smooth....as it should when you are paying that much for a car! When it came to doing all the final paperwork, I can’t say I was very impressed at all. We had an appointment and it still took 4 hours to get us out the door. And after all that, there were several major mistakes made in he registration and tax paperwork. I definitely expected a more quality process. More

Satisfied customer Very helpful in helping me find the right car for me. They were not pushy and made me feel comfortable the whole time I was there. Very helpful in helping me find the right car for me. They were not pushy and made me feel comfortable the whole time I was there. More

Great Dealership!!!! My wife and I recently leased a Ranger Rover from Jaguar Land Rover of Naperville. Not only did we get a great automobile but more importantly we got My wife and I recently leased a Ranger Rover from Jaguar Land Rover of Naperville. Not only did we get a great automobile but more importantly we got the best, most attentive and responsive service. Chris Peterson was amazing…in fact the whole team was. Thank you for a smooth and comfortable experience…no pressure. Thank you all…highest marks!!!!! More