Land Rover Naperville

I was in town Labor Day weekend and decided to stopped by to take a look at a vehicle that they had in stocked. I didn't put too much hope in walking out with a new car that day based on my past experiences to take a look at a vehicle that they had in stocked. I didn't put too much hope in walking out with a new car that day based on my past experiences with other dealerships while searching for my ideal car. The dealership was busy when I came in, so I approached the front desk and asked for Steve Miller, whom I had communicated with via online. He was working with another customer and asked if it was okay for him to referred me to another agent, Chris Peterson. The whole buying experience was surprisingly smooth. I don't like wasting time going back and forth like most of the other dealerships when it comes to negotiation. Either you accept my offer or not. No BS talks from Chris comparing this to that, or how the dealership does not make money, blah, blah. Nor did I felt like they were scheming me. I purchased my car and had to leave it at the dealership that weekend since I had a rental when I came in town. Chris went out of the way to picked me up the following Monday to pick up my car. Must I mention that the place I was staying at was not 5-10 minutes away. I thought perhaps there might be a chance he would ignored me, or not extend that service since he had already closed the deal, Why bother with me again? I am 100% satisfied with the overall professionalism of Chris, and would highly recommend anyone for their next purchase at this dealership. Heck, I might even fly back just to work with them on my next vehicle! More

Why I gave the rating I gave: I've drive from the Hyde Park area of Chicago to have my car serviced with Patrick Land Rover for months now, each time I received nothing less than great customer servi Hyde Park area of Chicago to have my car serviced with Patrick Land Rover for months now, each time I received nothing less than great customer service. Mr. Tony Portuese and Mr. Matt Herzogg are very attentive and professional. I'm a repeat customer and I recommend this dealer to all who are looking for a respectable-professional customer experience. The front desk and the behind the scenes administrative assistance is just as welcoming and professional. More

Great service provided by PJ and Dan. We got the car we wanted for a fair price, and better yet, dealing with friendly folks. Keep up the good work! Highly recommended. wanted for a fair price, and better yet, dealing with friendly folks. Keep up the good work! Highly recommended. More

Kevin is a very experienced and helpful sales guild, he helped me find the right car I want, and he is very honest on pricing. Love this guy~!!! I will definitely come back for another one. helped me find the right car I want, and he is very honest on pricing. Love this guy~!!! I will definitely come back for another one. More

We "stopped in" just to check out the Land Rovers and ended up trading in a Denali and buying one the same day. We worked with Brenda Stewart; she was great - very knowledgable but not pushy. Rovers and ended up trading in a Denali and buying one the same day. We worked with Brenda Stewart; she was great - very knowledgable but not pushy. I am having issues with the blue tooth on the new car, but I stopped in and I am confident that they will take care of it quickly. More

Quite honestly, it was perfect. I was able to get the car I wanted within a few days. Steve called each day to keep me posted on the progress. He also called several days after the car purchase to make car I wanted within a few days. Steve called each day to keep me posted on the progress. He also called several days after the car purchase to make sure I was happy with the car. The last car I had (BMW) the sales person spent a few minutes going over the features of the car. Steve spent much more time and I could tell he was willing to spend more time if necessary. More

Kevin helped me get a good deal on a Land rover LR2. He was very cordial and friendly throughout the whole sales process. It was a great experience and would recommend this dealer to my friends..! was very cordial and friendly throughout the whole sales process. It was a great experience and would recommend this dealer to my friends..! More

After contacting them via the internet (truecar), Allen and Kevin immediately contacted me and we discussed the type of jaguar I was seeking. Shortly thereafter, they called me and indicated that they had and Kevin immediately contacted me and we discussed the type of jaguar I was seeking. Shortly thereafter, they called me and indicated that they had a vehicle available and at an acceptable price. They were extremely professional, attentive and accommodating. I certainly appreciated the fact that they did not exert any type of purchase pressure. I have referred a colleague to them and will do so in the future. More

Patrick Jaguar gets 5 stars for making my purchase of a 2013 Jaguar easy and fast, with a friendly staff, and at a great price. I appreciated getting exactly what I requested without pressure to add optio 2013 Jaguar easy and fast, with a friendly staff, and at a great price. I appreciated getting exactly what I requested without pressure to add options I was not interested in. I would recommend Patrick Jaguar without reservation. More

I was looking specifically for a Range Rover Evoque for my wife. I did some preliminary research on-line, but Brenda made the whole experience fantastic. She was extremely professional and knowledgeable an my wife. I did some preliminary research on-line, but Brenda made the whole experience fantastic. She was extremely professional and knowledgeable and her and the Patrick team made the entire process very positive and seamless. Including following me home to drop my car so I could return to the dealership and drive the Evoque home (it had been detailed and plates put on and paperwork all prepared in the meantime).This all was managed in time to surprise my wife (which worked perfectly). The vehicle itself is phenomenal, and we could not be more satisfied. Many thanks Brenda. More