Land Rover Naperville

Great experience! Hats off to James Lee, Steve Miller and more importantly the sales manager Dan for putting together a crack crew that had all the answers and were rea Hats off to James Lee, Steve Miller and more importantly the sales manager Dan for putting together a crack crew that had all the answers and were ready to make a deal come together without fuss or issues on a new F-Type. The car business is really a people business and when you can create a culture that puts the client first and sales and service buy into that philosophy you are on your way to success! That's what these folks deliver! More

Top notch experience! I was looking for an F Type Jag. Talked to 1/2 dozen dealers--4 in IL and 2 in WI--and Chris Peterson was hands down the most knowledgable and most ex I was looking for an F Type Jag. Talked to 1/2 dozen dealers--4 in IL and 2 in WI--and Chris Peterson was hands down the most knowledgable and most excited to talk cats, specs, performance, etc. He's a "car guy" and it shows. Chris and the others there bent over backwards for me, even getting the exact car I wanted from WI and were very fair and straight re price and trade. Ralph in finance was top notch too and didn't beat me into submission with add ons I didn't need. Did buy tire and rim package for a good price and coverage. Highly recommend. More

Nice people who delivered a fair deal Nothing negative to say good price on a car I wanted and good people to deal with Nothing negative to say good price on a car I wanted and good people to deal with More

Worst Experience Ever Our experience was one of complete frustration. After almost one month of numerous attempts to fix several issues with our new 2015 Range Rover Sport, Our experience was one of complete frustration. After almost one month of numerous attempts to fix several issues with our new 2015 Range Rover Sport, we ultimately took our vehicle to another Land Rover dealer to rectify the problems that Patrick could not. We felt we were treated with dishonesty and disrespect from ownership on down. The other Land Rover dealership rectified our issues, in entirety, within 48 hours. Needless to say, from our experience, we will never do business with the Patrick Group and would certainly never recommend them to anyone. More

New Jaguar XF Jaguar Land Rover of Naperville was truly a pleasant experience. Howard was patient, knowledgeable and was a pleasure to work with. The service is Jaguar Land Rover of Naperville was truly a pleasant experience. Howard was patient, knowledgeable and was a pleasure to work with. The service is incredible and the people are friendly and helpful. I would definitely recommend Jaguar Land Rover of Naperville for your next vehicle purchase. More

Oustanding Sales Experience Howard was great! His responsiveness was off the charts. He went above and beyond to make our buying experience enjoyable (especially with two young Howard was great! His responsiveness was off the charts. He went above and beyond to make our buying experience enjoyable (especially with two young children in the dealership). We went to numerous dealerships and Howard was the deciding factor. More

Welcoming Atmosphere I can recommend you talk to Chris Peterson, if you have any interest in Jaguars. On my first of three visits, I really just wanted to look at them and I can recommend you talk to Chris Peterson, if you have any interest in Jaguars. On my first of three visits, I really just wanted to look at them and see about prices. I probably appeared like a window shopper, never to return. Chris was totally committed to showing me around and answering all my questions. Because of that welcoming first visit, I returned a week later with more questions. Never did I feel I was wasting Chris' time. Again, he had no idea that I would make a third visit and purchase a Jaguar. Besides friendliness and knowledge about Jaguars, I appreciated Chris' vast store of patience, as I thought about this big decision, and his problem solving skills dealing with my ownership timeframe. Thank you, Chris! More

Great Customer Service !!! Chris is the BEST !!! I live in Wyoming which is over 1100 miles away and when I contacted this dealership over the internet the response was fast, a Chris is the BEST !!! I live in Wyoming which is over 1100 miles away and when I contacted this dealership over the internet the response was fast, accurate, and to the point! I did all dealing over the phone & through the internet not once was I misled ! Chris presented his prices, his financing options and his knowledge in a very professional manner and for those reasons I flew out to the dealership and drove my new Jaguar home !! I would recommend this Dealership to anyone! Thanks Again Chris ! Jim E in Wyoming More

Excellent experience working with Kevin I had a great experience purchasing my Range Rover Sport. Kevin was very helpful and professional and made the transaction very efficient, even on an I had a great experience purchasing my Range Rover Sport. Kevin was very helpful and professional and made the transaction very efficient, even on an extremely busy day. I highly recommend this dealership and cannot say enough great things about Kevin. More

CUSTOMER SERVICE AT ITS BEST!!!!!!!!!! I live in Philadelphia Pa which is 13hrs and 800miles away from this Dealership, and I took that drive all because of the way that Chris handled my ph I live in Philadelphia Pa which is 13hrs and 800miles away from this Dealership, and I took that drive all because of the way that Chris handled my phone call, He was very professional, Attentive and most important he took the time to listen and was HONEST. I have been searching for a XJL for 3 months and my local dealership would not even hold a phone conversation with me without trying to get me to come into the dealership, Chris answered all my questions and stayed in contact with me even on my travel down. Once I arrived to the dealership Chris was outside waiting on me, His Customer service skills are the BEST. I would take that drive again all because Chris made it well worth the trip.Customer service is the Key to SUCCESS and Chris has it I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP More