Land Rover Mt. Kisco - Service Center
Mt. Kisco, NY
125 Reviews of Land Rover Mt. Kisco - Service Center
Great service . They were thorough, nice and took care of everything. I would go back to them again for my next service. Thank you so much . They were thorough, nice and took care of everything. I would go back to them again for my next service. Thank you so much More
Always a pleasure! It is always a pleasure when I get my LandRover at Mt. Kisco LandRover dealer! Everyone is always friendly and efficient. My advisor Ricky was great. It is always a pleasure when I get my LandRover at Mt. Kisco LandRover dealer! Everyone is always friendly and efficient. My advisor Ricky was great. Called me several times to update me on the progress of my repairs. He also had my repairs done earlier than expected. He is a true asset! Thanks again Ricky and LandRover Mt. Kisco! More
Excellent Great service from beginning to end will go back again. They were courteous and professional. I highly recommend this dealer.left my car in great cond Great service from beginning to end will go back again. They were courteous and professional. I highly recommend this dealer.left my car in great condition. More
Simply the best No dealer that I've previously known has this level of professionalism - clear, precise reporting, friendly and helpful management, an impression of w No dealer that I've previously known has this level of professionalism - clear, precise reporting, friendly and helpful management, an impression of wishing to give the best service. Which, therefore, they do. More
Excellent Service at Mt. Kisco Land Rover Eric and the staff at Mt Kisco Land Rover tended to all of my concerns and beyond. The technician was thorough in his diagnosis of the problems and e Eric and the staff at Mt Kisco Land Rover tended to all of my concerns and beyond. The technician was thorough in his diagnosis of the problems and even took the time to show me the issues personally. I have had some negative experiences with previous service centers at another dealership (not Land Rover) whereby I would be approached in the waiting area with a laundry list of problems. Unfortunately, they were not aware that I have some mechanical abilities and perform some work on my own cars. In short, I've caught them trying to charge me for problems that didn't exist. The staff at Mt. Kisco Land Rover went over every detail with me and even suggested not tending to certain matters because they weren't an issue; while also pointing out more important issues that should be repaired. I couldn't have been more pleased with the level of service offered there. When I was informed I would have to leave the car for a few days, they made every accommodation necessary as to not inconvenience me. I drove just over an hour away to service my '08 LR2 in Mt Kisco and I'll do it again for future services. Many thanks to the technician and Eric in service for making the entire experience happen with ease. I am not one to easily offer an overwhelming positive review, but they deserve the acknowledgment. Thank you! More
I own two 2010 Land Rover LR4s and have continuously serviced them at Land Rover Mt. Kisco for the past four years. Without a doubt the best service department I have ever dealt with at any dealership. serviced them at Land Rover Mt. Kisco for the past four years. Without a doubt the best service department I have ever dealt with at any dealership. Always go out of their way to provide superior convenience, service, and follow up and I feel they recognize the lifetime value of the customer. Definitely one of the primary reasons I will look to Land Rover again when it is time to purchase a new car. More
Peter Studwell is a great service manager. He took my call and answered my questions and I got to come in the same day I called for him to look at the car. He ordered the parts right away and then I was call and answered my questions and I got to come in the same day I called for him to look at the car. He ordered the parts right away and then I was there a week later for him to fix the problem. Very friendly and on top of the problem! More
Peter Studwell always goes above and beyond any expectation of a service manager. He is very accommodating and honest. I trust him and the team in the service department to work timely and effect expectation of a service manager. He is very accommodating and honest. I trust him and the team in the service department to work timely and effectively. I highly recommend Peter to anyone hesitating to use the dealership for service. Service repairs (including oil changes) are always price-competitive and at least I'm at ease that genuine Land Rover parts are being used in the service. Peter Studwell is a superb service manager. More
I did make an appointment to fix my Range Rover. I did get at the service center only to find out the computer service was malfunctioning and they didn't have any time for me. Mr. Peter Studwell only pus get at the service center only to find out the computer service was malfunctioning and they didn't have any time for me. Mr. Peter Studwell only push me out the door promising he will follow up. After 2 weeks he still didn't make an appointment to fix my car . I did call him only to find out he lost my info altogether! Horrible customer service! Shame on you! More
From the speed at which the phone was answered, to the service and cleanliness of the car that I received when the service was completed, and a follow-up call checking on satisfaction, there was nothing s service and cleanliness of the car that I received when the service was completed, and a follow-up call checking on satisfaction, there was nothing short of complete excellence in the service from Eric, Sandy, Peter and staff at Mt Kisco a Land Rover! More