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Land Rover Mt. Kisco - Service Center

Mt. Kisco, NY

4.1
125 Reviews

125 Reviews of Land Rover Mt. Kisco - Service Center

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March 16, 2023

I was honestly shocked how they did not was my Defender being it was the first time my vehicle was in there for 1 year checkup all my other high end cars service always washes the vehicles before returning More

by Bpra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Umbrino
Mar 20, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (914) 614-0886. We hope to hear from you.

March 10, 2023

Newly renovated Showroom and Service/Waiting area is state-of-the-art. Have always experienced helpful and accommodating care from Jeff Urbina and others the few times I have had to have my Defender s More

by aeschultz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
Mar 14, 2023 -

Land Rover Mt. Kisco responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Land Rover Mt. Kisco and we hope to be of service again in the future.

March 05, 2023

An absolutely fantastic experience. Service team was incredible. Kept me updated and followed up many times. Huge thumbs up! More

by christina.truesdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
Mar 09, 2023 -

Land Rover Mt. Kisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2023

They went above and beyond to make my service appt perfect along with pickup and drop off More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey and Sam
Feb 09, 2023 -

Land Rover Mt. Kisco responded

Hi Alicia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2023

Great service team. All done as promised and courteous. Received a clean car and had the convenience of a great customer center. More

by Rafaelriv42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
Feb 05, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 28, 2022

Whenever I leave there washer fluid and coolant light comes on the light was also on in the loner car and was dirty and my vehicle was too More

by cjson1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey
December 12, 2022

Horrible experience . . Made a service appointment over a month ago . They delayed appointment another week . Only to find out day of at 3pm they haven’t done anything to m More

by Ajp517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
Dec 21, 2022 -

Land Rover Mt. Kisco responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (914) 614-0886. We hope to hear from you.

October 20, 2022

The service dept is so bad. Called Land Rover USA because it’s so bad and no response!! Ever! More

by Wakeboardingone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not saying names
October 20, 2022

Excellent service. They took my car right away and serviced it as needed. Jeffrey was very helpful. He kept me informed and made sure that the service was done correctl More

by LR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
September 28, 2022

Waited long time For recall part Once Available Offered Promptly by email and carried Out. Was hoping they would clean vehicle since It had been to the Beach but Did not More

by Thorvasc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
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