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Land Rover Mt. Kisco - Service Center

Mt. Kisco, NY

4.1
125 Reviews

125 Reviews of Land Rover Mt. Kisco - Service Center

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July 20, 2023

I have purchased four Land Rovers from the dealership over last few years the process smooth no problems. More

by FHECKSTALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jul 24, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

A new and improved dealership with great service for our Range Rover. We love the service and staff there. They always do very good work servicing our vehicle that we love! It is a pleasure working with More

by SabboHnsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina & Jason
Jul 19, 2023 -

SabboHnsn responded

Thank you for the great service!

Jul 26, 2023 -

Land Rover Mt. Kisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2023

Service department is horrible. Could not get a ride or loaner (I live 3 miles away) No communication once car is in, was told car would be washed after service, was not done and th More

by Range Rover Gitl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service department
Jun 15, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (914) 614-0886 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 30, 2023

I concur with the majority of the reviews here - very negative opinion. The service departmanet is HORRIBLE. Way understaffed and grossly incompetent. I purchased a RangeRover HSE (new in 2010) that More

by sroe10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery (after the first person left / was terminated)
Jun 01, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 614-0886 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 26, 2023

The worst dealer i have ever dealt with. Not enough staff to handle the business. More

by scottrosenberg47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two gentlemen in service do their best.
May 31, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (914) 614-0886 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 10, 2023

Congratulations to this dealership! They have claimed the #1/Top Spot in terms of the Worst Customer service and support of any dealership I've ever been too. If there is an award for t More

by carguy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone
May 11, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 09, 2023

Very disappointed with the service department I was very dissatisfied I left my car and they had it for 5 days and the work wasn’t done. Now I have to bring it back again for them to replace the part that More

by kimbarirde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Urbina
May 12, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 614-0886 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 09, 2023

Vehicle was completed faster than expected, waiting area is quiet and pleasant. I was able to get some work done. Will continue to use this dealership for my servicing needs. More

by Chelseafalcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
May 12, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

The dealership and service department were extremely accommodating to solve my repair issue. Work performed in a timely fashion. More

by Schiss
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 30, 2023 -

Land Rover Mt. Kisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Jeff is a great service advisor, and the whole operation is top notch. I have used service here many times, and always great! More

by Golfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, service advisor
Mar 28, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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