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Land Rover Mt. Kisco
Mt. Kisco, NY
230 Reviews
Land Rover Mt. Kisco is your go-to destination for all things Land Rover and Range Rover in the north Westchester County area, serving residents from Mt. Kisco, Danbury, Peekskill, and Ridgefield. Located in Mt. Kisco just off of Saw Mill River Pkwy and Kisco Ave, our showroom is easy to find, too. From the latest new Land Rover and Range Rover SUVs for sale, to our extensive and diverse pre-owned inventory, Land Rover Mt. Kisco has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 230 reviews
June 09, 2023
Service department is horrible. Could not get a ride or loaner (I live 3 miles away) No communication once car is in, was told car would be washed after service, was not done and th Could not get a ride or loaner (I live 3 miles away) No communication once car is in, was told car would be washed after service, was not done and there was a lot of grease by the driver door handle. Will never go back. More
by Range Rover Gitl
Employees Worked With
All service department
June 05, 2023
Reaching anyone at this dealership is next to impossible the phone rings and rings and rings. They are slow to call you back and it usually takes several times asking the same question to get an answer. I g the phone rings and rings and rings. They are slow to call you back and it usually takes several times asking the same question to get an answer. I get the feeling like I’m an annoyance once I bought the car driven off the lot and that’s not a good feeling, I picked up my car first from service. It was dirty I was told their washer was broken. In my opinion they should’ve hand wash the car. I think it’s fair to say I would not go back a second time. More
by Jumpin
Employees Worked With
Mj Alomary, Perry Vrionides, Brittany,
May 30, 2023
I concur with the majority of the reviews here - very negative opinion. The service departmanet is HORRIBLE. Way understaffed and grossly incompetent. I purchased a RangeRover HSE (new in 2010) that negative opinion. The service departmanet is HORRIBLE. Way understaffed and grossly incompetent. I purchased a RangeRover HSE (new in 2010) that they are unable to service ! They have had the car for 5 months. They do not work on the car and what was a simple repair has turned into a huge electrical problem as their tech did not have the basic knowledge to disconnect the battery. They never call and provide a status on anything. Stay clear of this dealership. Also - the corporate HQ of Land Rover in the US is useless too. More
by sroe10
Employees Worked With
Jeffery (after the first person left / was terminated)
May 11, 2023
My experience is based on last Service May/2023. .Land Rover, Mount Kisco,NY Picked the Car from my house brought me a Loaner , took my Car for Service and as they Promised Returned my car the nex .Land Rover, Mount Kisco,NY Picked the Car from my house brought me a Loaner , took my Car for Service and as they Promised Returned my car the next day, nice and clean. More
by jc18
Employees Worked With
Don remember
May 10, 2023
Congratulations to this dealership! They have claimed the #1/Top Spot in terms of the Worst Customer service and support of any dealership I've ever been too. If there is an award for t They have claimed the #1/Top Spot in terms of the Worst Customer service and support of any dealership I've ever been too. If there is an award for the Worst team in Westchester County, these guys have it clinched. I think they put an actual Band-aid on my engine after selling me a car 3 months ago. There is no point in calling for an appointment as they don't answer phones and if they do, they either hang up right away or place you on hold, infinitely. The Passive Aggressive and unhelpful behavior of the "General Manager" and his "team"is award winning as well. Stay far away. Buyer beware. More
by carguy10
Employees Worked With
Everyone
May 09, 2023
Very disappointed with the service department I was very dissatisfied I left my car and they had it for 5 days and the work wasn’t done. Now I have to bring it back again for them to replace the part that dissatisfied I left my car and they had it for 5 days and the work wasn’t done. Now I have to bring it back again for them to replace the part that they should’ve done the first time. I had to rent a car for the 5 days because they didn’t have a loaner car for me. More
by kimbarirde
Employees Worked With
Jeffrey Urbina
May 09, 2023
Vehicle was completed faster than expected, waiting area is quiet and pleasant. I was able to get some work done. Will continue to use this dealership for my servicing needs. is quiet and pleasant. I was able to get some work done. Will continue to use this dealership for my servicing needs. More
by Chelseafalcon
Employees Worked With
Service staff
