Land Rover Mt. Kisco
Mt. Kisco, NY
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At the 5,100 mile mark my new Supercharged Range Rover blew an oil cooler and had to be towed to the dealer. After experiencing the lack of service and customer care of the Darine dealership, followed th blew an oil cooler and had to be towed to the dealer. After experiencing the lack of service and customer care of the Darine dealership, followed the recommendation of a friend and tried Mt Kisco Land Rover. They treated me with the respect and courtesy one would expect from a premier brand. Peter Stedweel, service manager, took personal interest in making sure my vehicle was repaired promptly with daily phoNe updates and progress reports. The other dealerships (Darien Ct and Houston North) could learn a lot about customer service from Mt Kisco! More
I purchased my car at the Darien dealership, the service was ok but I felt like a number. I tried the Larchmont dealership and that was a disaster. I recently moved to Ridgefield so I figured I would give was ok but I felt like a number. I tried the Larchmont dealership and that was a disaster. I recently moved to Ridgefield so I figured I would give the Mt Kisco dealership a try. They were extremely friendly and fixed a problem I tried to have fixed at the other two dealership with no luck. Eric was very professional and knowledgeable. Eric had to order a part for my truck that wouldn't be in for a week, he offered to pick up my car, fix it end drop it back off at my home. I've owned my car for five years and i love it like the day I bought it and I finally found the right service department to keep it running. Best service department in the tri-state area. More
I would recommend this dealership based upon the very positive, honest experience I have had with both the sales team and the service team. Making appointments for service is very easy and I appreciate t positive, honest experience I have had with both the sales team and the service team. Making appointments for service is very easy and I appreciate the option to have a loaner car or a ride to the train. More
David was a very knowledgeable, friendly and professional salesperson. We came in looking on a Saturday and drove away four days later with a beautiful car. Very easy to work with. By far the best sales ex salesperson. We came in looking on a Saturday and drove away four days later with a beautiful car. Very easy to work with. By far the best sales experience I have had. We are happy to rejoin the LR Mt Kisco customer base. The paperwork and details were all there for me to sign and complete within a matter of minutes. Last minute issue was more than made up for by their speed and professionalism. If you need a Land Rover, come to these guys! More
Superb mechanical service and body shop! Appointment times faithfully kept, and vehicle ready when promised. Service advisor very knowledgeable and customer service-oriented. Would not consider servic times faithfully kept, and vehicle ready when promised. Service advisor very knowledgeable and customer service-oriented. Would not consider servicing or buying my vehicle anywhere else. More