Land Rover Monmouth
Eatontown, NJ
Filter Reviews by Keyword
By Type
Showing 164 reviews
Range Rover Sales Our first experience with Land Rover vehicles was in 2014. I chose to stop in at the Monmouth Land Rover showroom to compare LR models to other compet Our first experience with Land Rover vehicles was in 2014. I chose to stop in at the Monmouth Land Rover showroom to compare LR models to other competitor’s vehicles. I was pleasantly greeted by sales associate Brent Slatas and I was impressed by the dealership showroom, it was a comfortable atmosphere with a snack/hospitality area and overall the premises was very clean. During the sales process general sales manager George Kostas introduced himself and thanked us for visiting the showroom and offered his assistance throughout the leasing process. George put together a great lease package on 2- 2014 Range Rover Evoque Pure Plus and made us a Monmouth Land Rover customer. Total client care-service commitment throughout the vehicle leasing term & beyond. This department is the real test of dealership support, the associates and managers whom are the backbone of THE Monmouth Land Rover SERVICE DEPARTMENT- This group of support associates stand above any auto dealership I’ve ever dealt with. Best in the business---- Bob Orozco Service Manager, Amanda Johnson- Service Advisor Three years later….2017- our leases are over and we are back- decided to lease 2- Discovery HSE’s. Our praise and thanks to Brent Slatas as he spent many hours searching for models to meet our needs, timeline and budget. Brent put a great package together and delivered both Discovery’s on a deadline date. General Manager George Kostas again assisted in making this a closing package deal. Thanks to All, Jerry & Karen More
Land Rover Monmouth- Service Dept. Total client care-service commitment throughout the vehicle leasing term & beyond. This department is the real test of dealership support, the associa Total client care-service commitment throughout the vehicle leasing term & beyond. This department is the real test of dealership support, the associates and managers whom are the backbone of THE Monmouth Land Rover SERVICE DEPARTMENT- This group of support associates stand above any auto dealership I’ve ever dealt with. Best in the business---- Amanda Johnson- Service Advisor More
2- New 2017 Land Rover Discovery HSE's Our praise and thanks to Brent Slatas as he spent many hours searching for models to meet our needs, timeline and budget. Brent put a great package to Our praise and thanks to Brent Slatas as he spent many hours searching for models to meet our needs, timeline and budget. Brent put a great package together and delivered both Discovery’s on a deadline date. Thanks to All, Jerry & Karen More
buying a Range Rover My salesperson Gene Bonnell was wonderful. He worked with me but never made me feel pressured. I would recommend him highly. He was a very interest My salesperson Gene Bonnell was wonderful. He worked with me but never made me feel pressured. I would recommend him highly. He was a very interesting and fascinating man while doing everything right when it came down to selling me the vehicle. More
Alfreda Baker was #1 LR Monmouth made everything easy and smooth, however Alfreda was the one to make it all happen. I've leased a lot of cars but never had someone stay s LR Monmouth made everything easy and smooth, however Alfreda was the one to make it all happen. I've leased a lot of cars but never had someone stay so patient, so courteous and meet every request. #1 highly recommend. More
Confident in service department I have been using the service department for 11 yrs which is a true indication of loyalty on both parties. My service advisor Amanda has given me the I have been using the service department for 11 yrs which is a true indication of loyalty on both parties. My service advisor Amanda has given me the upmost respect whether it was for a routine service or one which required management involvement. She values communication with the customer and does not mislead you in any way, her priority is the customer. The repairs made to both vehicles have always been highly satisfied. More
Great sales team! Bought my first Rover from Charles and Pierre, and I couldn't be happier with my purchase. They were both very attentive. Thank you again for the grea Bought my first Rover from Charles and Pierre, and I couldn't be happier with my purchase. They were both very attentive. Thank you again for the great experience. More
Thorough friendly service The staff here at Monmouth Land Rover are friendly and accommodating. The service level and thoroughness are excellent. Pat Tapke my sales associate i The staff here at Monmouth Land Rover are friendly and accommodating. The service level and thoroughness are excellent. Pat Tapke my sales associate is one of the friendliest yet knowledgeable associates I've encountered. Charles the finance and contracts department also was very friendly and explained the terms of my contract in an easy way More
New truck I bought a new range rover sport! The day i was ready to take it home the white leather inside had black staining on it (they were able to clean it). I bought a new range rover sport! The day i was ready to take it home the white leather inside had black staining on it (they were able to clean it). The car had crates on the exterior which they had to bring to the back and buff out. Within a week it was in the shop because of brake squeeking and engine light. The car was returned to me after 2 days stating they replaced a part and that why the light was on and they couldn't find anything with the brakes. I took the car out of the lot and i was approaching my first red light.... SQUEAK. Thanks to fixing the brakes they sound like crap. 5 hours later the engine light came back on. I am more than upset. Anyone that drives a car that cost this much would express the same concern. I am more than upset with this truck. If i could i would return it and get a car from somewhere else. More
Bizarre, Accusatory Experience Here.. I have never had any experience in any industry that was poor enough to compel me to write a bad review online. I make over $300,000 a year and went t I have never had any experience in any industry that was poor enough to compel me to write a bad review online. I make over $300,000 a year and went to purchase a Range Rover and I was basically accused of wanting to purchase a vehicle from them just to sell it overseas. They canceled my contract with them and would only sell me a diesel vehicle for whatever reason. Sorry, Monmouth Land Rover!!! I did not bust my xxx earning two master's degrees and excelling in my industry to waste my time "flipping cars". This place is something else. Listen, you're spending a nice little chunk on one of these vehicles, go somewhere that wants your money and will let you pick out your dream car, not here... More