Land Rover Lynnwood

Yesterday we had our Evoque serviced at your dealership. We never look forward to bringing our cars to any car dealership after years of poor experiences. Today was different. I walked in your service door We never look forward to bringing our cars to any car dealership after years of poor experiences. Today was different. I walked in your service door this morning and said my name and a young man immediately jumped up and said “your mine.” That young man was Jacob Peterson. I walked over to him and he introduced himself with a big smile. I instantly felt that he was focused on helping us. Jacob quickly and efficiently went through our service needs and told us that Enterprise was on the way with our rental car. Then he said that he realized that we were from the Bellingham area, and that we had a long drive home. He told us that he didn’t want us to get caught in the northbound traffic, so he would try and get us out as early in the day as possible. We were thrilled with his attitude and care for us. Shortly after driving away in our rental, I received a text from Jacob with a message to text him at that number if I had any questions. Wow! What an experience! That experience continued when our car was ready at 1:00pm. It had been washed and vacuumed and looked great. We were able to get out of town before the northbound rush began. It was a great day! We grew a marketing agency that specialized in pharmaceutical websites before we retired. Our clients were all over the world, the closest being CA. When we sold it to three of our key employees, we had over 50 people. We understand how important individual employees can be for every business. When I ran the business occasionally I ran into people like Jacob. At least five of those work at our previous company. If I was still at the helm, I might have tried to recruit Jacob. He has the attitude that will make it work wherever he goes. I always enjoyed when clients expressed their opinion of our employees, good or bad. So I make a habit of commenting on outstanding employees when I meet them. More

The lack of loaner vehicles and having to go through a rental company is a mayor inconvenience. Had to return my car to service a second time as it was not shifting gears on the transmission. The respo rental company is a mayor inconvenience. Had to return my car to service a second time as it was not shifting gears on the transmission. The response for what happened from the service employee was “We don’t know, just updated a software, you know cars these days are very computerized” More

Very nice building and inventory. Salesperson was uneducated and unwilling to try to “deal “ ! I made my own deal and luckily for him the numbers worked! Finance lady was nice and informative! uneducated and unwilling to try to “deal “ ! I made my own deal and luckily for him the numbers worked! Finance lady was nice and informative! More

As usual, I got excellent service at JLR Seattle (at Lynnwood). It was timely and done correctly at a competitive price. The customer service is professional and courteous. Well done! Lynnwood). It was timely and done correctly at a competitive price. The customer service is professional and courteous. Well done! More

Quick and easy service on a customer of mines XK headlight issues. They got me right in and out. Thanks a bunch guys. Five stars headlight issues. They got me right in and out. Thanks a bunch guys. Five stars More

My car shopping went very smoothly and the sales staff was very informative and professional. I would even consider my next vehicle purchase from this dealership again. was very informative and professional. I would even consider my next vehicle purchase from this dealership again. More

Service department was very helpful and good communication, also assisted me with getting my in control system account released from previous owner by taking Mr. to sales department and having S communication, also assisted me with getting my in control system account released from previous owner by taking Mr. to sales department and having Sean help me More

Jacob Kysar is the man! He treated me so well on the Range Rover purchase, we came back a week later and bought a Defender! Dimitri and Rachel get honorable mention too. I feel like I am part of a happ Range Rover purchase, we came back a week later and bought a Defender! Dimitri and Rachel get honorable mention too. I feel like I am part of a happy family! Highly recommend More

The service department did great job on my annual Jaguar service. They had my vehicle ready exactly when promised and even managed to address a recall. service. They had my vehicle ready exactly when promised and even managed to address a recall. More

We have purchased/leased 3 Ranger Rover Sports and 2 Range Rovers from Sean at Seattle Land Rover. I think that pretty much says it all!! Range Rovers from Sean at Seattle Land Rover. I think that pretty much says it all!! More