Land Rover Lynnwood

My car was serviced. When an unexpected delay arose, my service advisor E, was great about communicating and setting me up with a rental to cover the delay. When an unexpected delay arose, my service advisor E, was great about communicating and setting me up with a rental to cover the delay. More

I enjoyed a very good buying experience working with JLRS. My salesperson, Sean, was easy to talk to and a good listener. He was very reasonable in negotiations, transparent and fair. Management was JLRS. My salesperson, Sean, was easy to talk to and a good listener. He was very reasonable in negotiations, transparent and fair. Management was interested in making this a positive outcome. Document signing in the finance department was professional, efficient and, again, transparent. This dealership, from my perspective, makes it a priority to focus on their culture and to treat customers and potential customers with respect. The delivery experience was also exceptional. Even though this car is moderately priced compared to their other vehicles, it was spotless, filled with fuel, tucked into their nice delivery room and thoroughly prepped for me to drive away. A touch of class and expression of pride in their work. As a business owner, I notice these things and I'm happy to provide this feedback. I'm glad I did business here. Keep up the great work! More

The dealership was aesthetically pleasing and everyone was kind and polite. The team was accommodating since we flew in to purchase our vehicle. Overall we had a great experience buying our vehicle. was kind and polite. The team was accommodating since we flew in to purchase our vehicle. Overall we had a great experience buying our vehicle. More

The process was fast and efficient. I got my car back in good condition and they shared how to better improve my driving experience I got my car back in good condition and they shared how to better improve my driving experience More

Dealership was very welcoming and my 4 year old loved the fresh fruit. I went in knowing what car I wanted and what I was looking to pay. The finance team was great and did not pressure me into something I d fresh fruit. I went in knowing what car I wanted and what I was looking to pay. The finance team was great and did not pressure me into something I did not want. Everyone was very friendly and helpful. My velar did end up needing a new battery and the team there was helpful to get it replaced. Joey in the service department was great and communicated every step of the way with my battery replacement and they got me a loaner car. More

Initially, I was told that there will not be any diagnostic charges for the engine light on but they still charged me even though there were recalls which required updates. And, they still need to r diagnostic charges for the engine light on but they still charged me even though there were recalls which required updates. And, they still need to replace the battery for SOS which is still back ordered and I have been waiting for their update. They asked me to replace brake pads & rotors because it is at the final stage, however, there is no squealing or screeching sound, nor any grinding sound. Their estimate to replace is 200% of what could be done at other store. Also, they do not have loaner car which is a big bummer since you pay $1000+ for oil change and maintenance vs $100 for other cars at other service center. I'd definitely avoid visiting this center. More

Nicole listened to what I wanted in a vehicle and gave me answers to my questions as quickly as possible. Very good at communication and follow through. answers to my questions as quickly as possible. Very good at communication and follow through. More

They’re always receptive to my concerns and work to completely address them timely and accurately! completely address them timely and accurately! More

Would be great to have a loaner car in dealership. I didn't get an email or printout with the information about what service was performed to my car. I didn't get an email or printout with the information about what service was performed to my car. More

Dealer was helpful and considerate, but there are some items still open. overpayment check due. items still open. overpayment check due. More