Land Rover Lynnwood
Lynnwood, WA
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The dealership always does top notch quality work on my car. I can always count on good attention to details! Gabe Acevedo was a pleasure to work with! Gabe kept me informed on all the work that was need car. I can always count on good attention to details! Gabe Acevedo was a pleasure to work with! Gabe kept me informed on all the work that was needed, and aware of when the work was completed. More
My second appointment with Gabe as my service advisor for my XF. Great customer service and communication as always. Nice to have a dealership nearby my home. my XF. Great customer service and communication as always. Nice to have a dealership nearby my home. More
Gabe was excellent to work with, kept me updated during the service and ensured fixes were completed and on time. I would definitely recommend working with him. the service and ensured fixes were completed and on time. I would definitely recommend working with him. More
Sean was very helpful in finding us our perfect Range Rover. We appreciate him staying late on a Sunday and getting the paperwork done in a timely manner. Rover. We appreciate him staying late on a Sunday and getting the paperwork done in a timely manner. More
The people are super nice but they can’t actually fix anything. The next day I was still having the same issues. The repair took 2 days and didn’t actually fix the bug anything. The next day I was still having the same issues. The repair took 2 days and didn’t actually fix the bug More
Great experience ! Brent was very good about answering all my questions from my initial interest through the pre purchase inspection and ultimate purchase. I highly recommend !! Thanks ! all my questions from my initial interest through the pre purchase inspection and ultimate purchase. I highly recommend !! Thanks ! More
Nice folks, beautiful facility. Unfortunately the communication was extremely poor, and they could not diagnose or fix the problem I brought it in for, which was the radio not working. I asked them t communication was extremely poor, and they could not diagnose or fix the problem I brought it in for, which was the radio not working. I asked them to inspect the car while it was there and advise me of any issues. Making matters much worse, when I picked up the car, I was driving off the lot when I stopped to look at some new vehicles. I asked the salesman what my trade in value might be. I opened the back cargo compartment and hood so he could inspect and take pictures. We found disassembled parts in the back and under the hood just lying around. In other words, they never reassembled it, and gave it to me to drive home that way. On the way home the car stalled 15-20 times in traffic, which was really stressful. I called the next morning and asked the service adviser Nadia to have the mechanic call me so I could aske him why this happened, and how to fix the stalling. She didn't get back to me until the afternoon, and after I talked to 2 other people about my problem. I took it to a local mechanic (stalling repeatedly on the way) who confirmed that a hose had been left disconnected from an emissions pump causing the stalling. There seems to be a lack of systems in place that would prevent this from happening. I get that mistakes happen, and this may have been a one off fluke. But if I was not a skilled driver and could work around the stalling in deep bumper to bumper traffic, this could have been at best a very inconvenient situation with a stall out in the middle of I 5, and potentially a dangerous situation. I only gave a one start because there was no 0 star option. And that new car I was looking at there? They have probably lost a sale. More
Gabe was a pleasure to work with. He took the time to listen then answer my questions in regard tomy service. Very knowledgeable and professional. listen then answer my questions in regard tomy service. Very knowledgeable and professional. More