Land Rover Lynnwood

Courteous, polite, helpful explaining the repair and the timeline for completion. Car was clean and ready to go when I got there. timeline for completion. Car was clean and ready to go when I got there. More

Booked in for an airbag recall 6 weeks in advance only to find out that they had not bothered to order the parts when we arrived. So we had to reschedule and come back a second time. We are > 1 hours drive f find out that they had not bothered to order the parts when we arrived. So we had to reschedule and come back a second time. We are > 1 hours drive from the dealer so that was two wasted days traveling back and forth. More

Arby is excellent. Despite the vehicle problems being on-going (manufacturing/engineering specific), Arby has done his best in trying to resolve them and keep us in th Despite the vehicle problems being on-going (manufacturing/engineering specific), Arby has done his best in trying to resolve them and keep us in the loop on status/completion and on the road. Tough times with shortages, but Arby has been super transparent about trying to find resolution. More

Nice people, dumb people, would never go back. Been there 4 times, called to schedule service this week, they can't find the car in their system by any means (name, Vin #!!!, phone number - no Been there 4 times, called to schedule service this week, they can't find the car in their system by any means (name, Vin #!!!, phone number - none of these have changed). It's my wife's car, but since I was there at the first visit, and even though I told them it was not my car, they will not talk to her, so I have to be the one to talk to them. No one will lift a finger to change this - they only care about sales, not maintenance or repair. These guys can't even arrange a loaner car ahead of time anymore. They actually think a system where you "...bring you car in for service and we'll see if there are any loaners left..." is a good way to do business. They cannot figure out why that doesn't work. What do i do if there are no loaners left? Why can't you arrange a loaner 8 weeks ahead of time. They are stupified by these types of questions. Jag Seattle is so bad, they forced us to move on to independent service shops who care way more than this terrible dealership. And cost less. I can't get a loaner car from the independents, but I couldn't get one from Jaguar Seattle either. I will not buy a new car from Jaguar Seattle either. More

The most professional individuals I have had the pleasure of working with in a very long time. of working with in a very long time. More

Arby is excellent. Not all that impressed with the high costs and having to return 3 times to get my car fixed though. Not all that impressed with the high costs and having to return 3 times to get my car fixed though. More

My guy was very pleasant with great customer service . I felt very comfortable and satisfied. I felt very comfortable and satisfied. More

Appointments are hard to get and items still aren’t fixed. It’s frustrating to say the least fixed. It’s frustrating to say the least More

The service was excellent but I won’t be back. A simple oil change cost $268 with nothing added. That is ridiculous. The rep was very apologetic up front about the cost and the coffee machine w A simple oil change cost $268 with nothing added. That is ridiculous. The rep was very apologetic up front about the cost and the coffee machine was great….but! More

This is the 5th car that I have bought/sold through the dealership and it's almost scary simple, yet perfection. A dealership that still leads with "service". Thank you, Ron K. dealership and it's almost scary simple, yet perfection. A dealership that still leads with "service". Thank you, Ron K. More