Land Rover Lake Bluff

Excellent customer service!!! The customer service I received on my last visit to Knauz Landrover was amazing thanks to Rob Hill for making sure I left a happy customer and will co The customer service I received on my last visit to Knauz Landrover was amazing thanks to Rob Hill for making sure I left a happy customer and will continue my car needs there. This is my seventh Landrover and I have been to different dealerships throughout the years-I know my next purchase will be through Rob Hill at Knauz. More

Purchase of Used 2016 Range Rover Excellent condition, low mileage and dealer serviced at a reasonable price. I had intended to purchase a new car but this car had low mileage and was Excellent condition, low mileage and dealer serviced at a reasonable price. I had intended to purchase a new car but this car had low mileage and was originally purchased by this dealer and was serviced by dealer with maintenance records that showed it was serviced per manufacture schedule. More

New RR Velar I worked with Erik on the purchase of my new car (A Range Rover Velar), after an initially awkward start due to our timings and communication crossing I worked with Erik on the purchase of my new car (A Range Rover Velar), after an initially awkward start due to our timings and communication crossing over, Erik stayed on in our initial meeting to ensure I got a test drive of a vehicle despite a family dinner that night that he was late for when i showed up, nonetheless he stayed till after my test drive to explain all the things I should know about new vs used, warranty vs CPO and I left more informed. After that I was working with 4 other Land Rover dealers on separate cars and Erik was the only one that stayed in touch giving me updates on the eventual car I bought. It was even easy when I eventually decided on his dealership and the car. I had the financial side already worked out but my trade in wasnt the easiest... Anyway, we went into the dealership, they pulled the car to one side, it was roped off, I saw it, inspected it, oooooo'd and ahhhhhhhh'd over it and then Erik introduced me to Paul the Business manager who made things quick and simple and within the hour, I'd dropped my trade in off, inspected the new car, signed the paperwork, spoken with Salvo, the product specialist about the car and drove it away... Seamless! Even my wife commented on how fast it was. I think we were both expecting a 3hr dealership experience. So far I love the car and Erik was great! If you want a Land Rover product... See Erik! More

Great to work with, honest and patient Rob was really great in explaining the differences between the leases and sale. He walked us through our options and worked with us on finding exactl Rob was really great in explaining the differences between the leases and sale. He walked us through our options and worked with us on finding exactly what we were looking for. We did not feel rushed or unattended. We would absolutely send our friends/family to him! More

Extremely Satisfied I am very much familiar with Land Rover cars prior to contacting this dealership. I saw an ad for the Discovery and contacted and was connected with R I am very much familiar with Land Rover cars prior to contacting this dealership. I saw an ad for the Discovery and contacted and was connected with Rob Hill. The rest of the experience in getting to terms of purchase and taking the delivery gone without any issues. The staff and the facilities are extremely nice and impressive. I may be going to this facility for scheduled service of my cars in the months and years to come. Romy showed me all the mechanics and made me aware of the many gadgets to operate the car properly. More

Upfront, honest, and fair. I decided to purchase a vehicle halfway across the country as I currently reside in Seattle Washington. The impression that Rob my sales person gave I decided to purchase a vehicle halfway across the country as I currently reside in Seattle Washington. The impression that Rob my sales person gave me from our first conversation was very positive and prove to be the right decision to move forward with them. I recently flew out to sign paperwork and line up the transportation of the vehicle back to Seattle and it’s now on its way. I got to meet Peter, Rob, and Cole who were all extremely knowledgeable, professional, and made me feel great through the process. Thank you very much for your help to make this purchase come true! I will definitely keep you in mind for future needs and It would be a pleasure to offer a future referral if I come across any it would be a pleasure to offer a future referral if I come across any folks seeking a Land Rover vehicle. Thanks! AK More

Quick efficient honest and great value This dealership is great, professional,minimizes the time spent purchasing the car,efficient and honest Highly recommend our sale person Rob Hill,as This dealership is great, professional,minimizes the time spent purchasing the car,efficient and honest Highly recommend our sale person Rob Hill,as well as Lee from the service department More

Extremely Satisfied Very satisfied with my car buying experience. Rob Hill and the entire Knauz Team were very helpful and courteous. It was an easy and quick buying proc Very satisfied with my car buying experience. Rob Hill and the entire Knauz Team were very helpful and courteous. It was an easy and quick buying process. All my expectations were exceeded and I was able to drive away in the vehicle that I loved and wanted. I could not be happier. More

Best car buying experience ever!!! I was in talks with another Land Rover dealer. And they ended up falling wayside because they could not find what I wanted. I am in Wisconsin and was I was in talks with another Land Rover dealer. And they ended up falling wayside because they could not find what I wanted. I am in Wisconsin and was hesitant to cross the border to Illinois and buy a car out of state. My husband contacted Lake Bluff Land Rover about a vehicle I saw and was interested in. I began working with Erik at the dealership and from the moment we talked I received an email with number within minutes. He also answered all my questions by email and phone as my schedule was very limited due to my work hours. I became very skeptical as the process was going so smooth that I didn't want to get my hopes up as I had a hunch something would go wrong and I would be at square one. But that NEVER happened. Needless to say I figured I would have to wait a week or so to sign and get my new Velar. And before I knew it in 24 hours I had the keys and all the paperwork was signed. I can honestly say from the moment I stated talking with Erik it was the best experience I have ever had with a vehicle purchase. Everything was top notch, delivery, technology walk through with Cole was so comfortable and easy. The process was so smooth that I cannot say one thing bad about this dealership. I will recommend all friends and family!!! Thanks for the great service!!! More

Outstanding The entire Knauz dealership is a pleasure with which to work. This most recent transaction was the 6th vehicle I have purchased from Knauz. Rob Hill i The entire Knauz dealership is a pleasure with which to work. This most recent transaction was the 6th vehicle I have purchased from Knauz. Rob Hill is professional, knowledgeable and courteous. There was never any pressure applied. Rob answered all of my questions thoroughly and promptly. I was so pleased with Rob and Knauz is that I referred my son to Rob, and son purchased an SUV from Rob as well More