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Land Rover Lake Bluff

Lake Bluff, IL

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241 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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375 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 241 reviews

October 04, 2015

Amazing Service Very professional service! From Jamie and Kevin Already told one of my friends for stop by at the dealer! Thank you and I'm really appreciate!!! More

by Georg1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin SanHamel, Jamie Johnson
Oct 07, 2015 -

Land Rover Lake Bluff responded

Thank you for taking the time to post a review. We are so glad that appreciated the experience of working with Kevin and Jamie.

July 30, 2015

worst experience !!!! Meeting Jamie Johnson , the supposed sales manager, was absolutely the worst experience I have ever had in 50 years of car buying....!! She is by far More

by captofship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jamie Johnson
Jul 31, 2015 -

Land Rover Lake Bluff responded

We are sorry if you felt that Jamie was rude. She saw that you had agreed to purchase a couple of vehicles from our Mercedes-Benz store but failed to follow through on the purchases, so she was being cautious. We apologize if your feelings were hurt.

July 27, 2015

Talk to Matt Berman, he did great for me! I am from Wisconsin and Matt was very helpful with setting everything up for me. I actually got a flat tire on the car I was going to trade in the ni More

by BD2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Berman
Jul 27, 2015 -

Land Rover Lake Bluff responded

Thank you for your kind review. We are so glad that you enjoyed working with Matt. Congrats on your new Range Rover!

July 17, 2015

Great experience Matt was easy to deal with via phone, email and text prior to me entering the dealership. Once there I realized the car I agreed to was the wrong st More

by PS
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Matt Berman
Jul 17, 2015 -

Land Rover Lake Bluff responded

Thank you for taking the time to post a review. We are so happy to hear that you appreciated the experience of working with Matt and Jamie. Please let us know if we can help you with any of your automotive needs in the future.

July 13, 2015

great experience at Knauz Land Rover we leased a 2015 Range Rover from jack & joe at Knauz. the guys were terrific, very helpful, great sense of urgency and service. oh: after calling 4 More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Cotteleer
Jul 13, 2015 -

Land Rover Lake Bluff responded

Thank you for taking the time to write a review, Steve. We are so glad that you enjoyed your experience with Joe and Jack. Please let us know if we can help you with any of your automotive needs in the future.

July 02, 2015

Worst experience ever !!!!! It's hard even to describe how bad is that dealership. I couldn't believe it how cocky and ignorant people might be. I just wanted to buy a car he had More

by phenix41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cotteleer, Jamie Johnson
Jul 02, 2015 -

Land Rover Lake Bluff responded

Thank you for bringing this to our attention. We apologize that you did not have a great experience with us. We will look into this further.

May 31, 2015

New Range Rover Evoque purchase This was my second purchase from Land Rover Lake Bluff and once again, the experience could not have gone smoother. From selecting the right Evoque More

by Daniel B. Schuler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Cotteleer, Jamie Johnson, Justin Harris
Jun 01, 2015 -

Land Rover Lake Bluff responded

Daniel, thank you for your kind words. We are so glad that you enjoyed your experience with Joe, Jamie, Justin, and Jack. Please let us know if we can help you with any of your automotive needs in the future.

May 04, 2015

Outstanding customer service Chris worked with me for over a year to find the right car for my family Never losing his patience over that time He stuck with me until we found More

by Repeat Knauz Land Rover customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
May 05, 2015 -

Land Rover Lake Bluff responded

Thank you for the kind post. We know that the purchase of a new vehicle is a big decision, and shouldn't be rushed. We are so glad that you were able to take the time that you needed to find your perfect car. We know you will love it! Thanks again!

April 30, 2015

Excellent Recovery and Satisfaction Effort Dealership staff found a glitch in the operations of my new rover during their regular quality-check upon delivery from the factory. The thoroughness More

by newautopurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cotteleer, Chris Johnson
May 01, 2015 -

Land Rover Lake Bluff responded

Thank you for the kind review. We are so glad that you enjoyed your experience with Chris and Joe.

April 07, 2015

Phenomenal Customer Service Experience Chris Johnson was incredibly helpful, knowledgeable, and patient as I took my time making a purchase decision. Bar none this was the best car buying e More

by ims81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Jamie Johnson
Apr 08, 2015 -

Land Rover Lake Bluff responded

Thank you for taking the time to write a review. All of us at Land Rover Lake Bluff appreciate your recommendation. I will be sure to pass your kind words on to Chris and Jamie.

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